Lead Exchange Engineer

at

Leidos

Canberra, Australia
Full Time
1y ago

Company Description

At Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person here is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact they can have.

Job Description

Your New Job

Reporting to the Technical Operations Manager and the Service Delivery Manager, as the Lead Exchange Engineer, you will have Operational responsibility for Exchange in a large Federal Government Department. Our customer is planning a transition to Hybrid Exchange and this role will be a key part of the successful delivery.

This is a technical role focused on the delivery of Messaging services. The successful candidate should be able to work in a demanding environment with an enthusiastic sense of customer support. Communication and coordination with other technology groups, both internal and customer, in a complex and highly governed environment will be key to success. Remaining calm in a crises would be an advantage but preventing it in the first place would be the preference.

Your duties will include;

  • Operational delivery of Messaging Services for 28,000 users;
  • Contributing to solving complex technical problems and ensuring the completion of programs and projects;
  • Performing incident/Service Request triage and resolution;
  • Supporting project implementation;
  • Participating in Continuous Improvement initiatives to streamline processes, improve efficiency and meet business demands;

This role may include some 24/7 on-call support and out of hours work. 

Qualifications

Essential

  • Exchange administration esperience, preferably certified;  
  • Excellent verbal and written communication skills, including ability to produce clear technical documentation;
  • AD, Networking, Storage and Backup (in relation to Exchange);
  • Solid understanding of modern server and storage Infrastructure ;
  • ITIL certification;

Desirable

  • Leadership experience in a technical team;
  • Technical Experience/Specialty in:
    • Active Directory Domain Services, SCCM\MECM, SCOM, etc;
    • ADFS, AzureAD, (hybrid Exchange);
    • O365 suite;
    • Backup services, CommVault prefered;
    • Splunk, Carbon Black, McAfee Suite ;
    • Network Switching;

Additional Information

This role does require the successful applicant to be an Australian Citizen and ideally have a current Baseline security clearance or be eligible to obtain one.

The company's diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos is an Equal Opportunity Employer.

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Onkar By: Onkar