Seasonal Customer Service Reps/At Home Agents

When Vrest Orton opened The Vermont Country Store in 1946, his goal was to offer his customers practical products for everyday use — things that were essential to maintaining their personal wellbeing. Seventy years later, we continue to follow in his footsteps, not only with our customers, but for our employees too. The Vermont Country Store offers a unique work environment in a rural setting for those who enjoy the outdoors and country lifestyle. The array of perks and benefits we offer our employees is specifically tailored to support our Vermont way of life, and some of them you won’t find in many other places. Some favorite perks are our onsite health center, employee discounts, and free bus passes for The Bus. We like to say that the strength of The Vermont Country Store is in its people, so we are committed to supporting their overall wellbeing with benefits and programs that work for them, not just our business.

Strength lies in our differences. Together the possibilities are endless. 

Who We Are:

An innovation-driven company that continues to grow and thrive, The Vermont Country Store is a family-owned multi-channel business that has been operating in the Green Mountains of southern Vermont for the past 75 years. We continue to be a growing business with deep, well-established roots offering a unique work experience in a rural setting for those who enjoy the outdoors and mountain lifestyle. While we have always offered hard-to find products, we also offer easy-to-love careers in a variety of roles. Our Customer Service Representatives are usually the first point of contact for our customers.  They are passionate, hardworking, and proud of what they accomplish every day to keep our customers happy and satisfied.

The Position

We are currently seeking Seasonal Customer Service Representatives to serve as At Home Agents (MUST LIVE IN VT) or to work at one of our call centers in Manchester. The qualified candidates will help us meet the increased call volume as the holidays approach. Must be upbeat, energetic, and customer service oriented.

A Sampling of What You’ll Do

• Answer phones to assist with order taking, troubleshooting, and customer questions
• Become increasingly familiar with products offered by The Vermont Country Store
• Build relationships and engage customers during an interaction on the phone
• Maintain flexibility in accepting assignments and direction, each of which can change to meet the needs of the business at any time 

Who We’re Looking For

• Must be 16 years of age
• Dependable, enthusiastic, and flexible team player
• Ability to sit for an extended amount of time
• Ability to use a computer keyboard
• Desire to work in a fast-paced environment 

Where we are

The majority of Customer Service Representatives work for the comfort of their own homes! We also have LIMITED onsite opportunities at our Manchester Call Center located at 5650 Main Street, Manchester Center.

What you’ll love about Seasonal Positions at The Vermont Country Store

• FLEXIBLE SCHEDULES!
• Enhanced employee referral bonuses
• Vermont area attractions discounts
• FREE BUS PASS!
• Generous employee discounts at our retail stores, Yankee Surplus, and online
• And many more!

We like to say that the strength of The Vermont Country Store is in its people, so come join us!

All your information will be kept confidential according to EEO guidelines.  

The Vermont Country Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.