Technical Solution Architect

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work everyday with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! We are #ForTheChallengers and if that resonates with you, we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Position Purpose:

The purpose of this position is to actively support the IFS Americas regional sales process by creatively solving technical problems, developing and presenting technical solution concepts, and demonstrating the value of the technology underpinning IFS enterprise software solutions.  This includes applying technology and software development skills to configure IFS products to best match a prospect’s business requirements, and to demonstrate potential technical solutions in a creative and compelling manner with the objective of winning new business.

Uses in-depth product knowledge to provide technical expertise in support of sales opportunities through advanced product configuration, product demonstrations and solution story lines.  Supports the Presales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.  May create detailed design and implementation specifications for complex products/applications/solutions.  May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.  May provide consultation to prospective users and/or product capability assessment and validation. 

Key Objectives (General)

As an IFS Technical Solution Consultant, you, together with the functional Business Solution Architects, play a vital role in generating significant sales revenue and gross margin for IFS. During the sales process with prospects and customers, your responsibilities are to work closely with Business Solution Architects by solving problems, developing bespoke configurations, technical enhancements, and prototype solutions to allow them to present the application software in the context and needs of the prospect, help them understand the solution capability, and convey how the application will benefit the customer. Working as a team, you play a key role in bringing in good, profitable business for IFS.

It is expected that employees conduct their activities in an equitable manner according to the IFSNA Code of Conduct, IFS Philosophy and Policy as enunciated by the executive team and the President from time to time.

Essential Functions:

• Maintain a close working relationship with the Sales and Presales teams, and proactively recommend technical configuration concepts or use of advanced technology during the sales process when appropriate.
• Create, or assist in the creation of cost effective technical solutions that improve the perception of the overall solution being offered.
• Relating key business issues to use of IFS technology (value proposition)
• Technical preparation of compelling “Proof of Concept” product demonstrations
• Innovating and applying new approaches and techniques
• Continually embracing new functional and technological products
• The ability to solve complex technical problems quickly
• Accurate and timely reporting of work.
• Work with other technical staff to share knowledge, expertise as needed to insure overall department growth and success
• Have a valid passport and the ability to travel as required.

• Excellent knowledge of enterprise business software architectures, deployment models, and technical platforms
• Familiarity with ERP, EAM, and Field Service solutions
• Strong technical skills and knowledge of modern development tools and platforms
• Good working knowledge of industry requirements, norms, and general expectations related to ERP / EAM solutions
• Superior problem-solving skills
• Curious spirit with a high tolerance for complexity and ambiguity
• Strong working knowledge of, and experience with, sales and software demonstration processes and protocols
• The ability to communicate in a clear and concise manner
• The ability to present before a group, in a comfortable manner, and sometimes under pressure
• Able to work in a dynamic environment, with frequent schedule and requirement changes
• Bias toward being proactive rather than reactive
• Bachelor’s Degree and/or equivalent experience required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.