Technical Talent Sourcer



New York, NEW YORK
Full Time
1y ago

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®. 

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Talent Acquisition is a pivotal partner in our plan for growth. From understanding our market and our own workforce through insights, to attracting a diverse pool of talent for our opportunities, to ensuring an efficient and objective assessment experience for candidates, to asking the best talent to join our mission… each role plays an importance part in the process.

Talent Sourcing is one of many channel partners that may be leveraged in talent acquisition to ensure the best candidates are selected from diverse pools of talent. At ServiceNow, our Talent Sourcing team consists of a talented group of researchers, functional talent sourcers, and executive sourcers across the globe whose overall goal is to identify and attract individuals who don’t know yet that they want to work for ServiceNow.

We currently have an opportunity available on our Americas team for a Technical Talent Sourcer to partner across our data science teams in the region. As an expert in search techniques and candidate engagement, you will partner with hiring managers and recruiters to focus on building pipelines for data science, machine learning, and AI through proactive discovery, attraction, and engagement of prospective candidates. You'll find success through creating stronger talent pipelines, expanding our market knowledge and reach, and contributing to a keen understanding of how to best attract technical candidates across our Americas region.



Being successful in these areas begins with the following criteria:

  • You know talent acquisition: 8+ years' experience in talent acquisition (experience as a talent sourcer is highly preferred, but not required)
  • You understand data science: 3+ years' experience recruiting for ML/AI and other data science aligned talent (experience in SaaS or other cloud-based tech highly preferred, but not required)
  • You have a genuine, demonstrable passion for creative talent sourcing: deep understanding of information discovery techniques (e.g. Boolean and semantic search) using both paid and free resources

While not required, it's great if you have experience in or passion for the following areas:

  • Contributing to and/or leading efforts tied to diversity hiring initiatives
  • Process and workflow efficiency: evident by understanding various resource reporting methods and consistent tracking of personal work activity + results
  • Time management: use of time-saving templates, shortcuts, automation resources, etc.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.


A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.


A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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Onkar By: Onkar