Lead UX Designer

Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to remove these physical and financial restraints to create a seamless, borderless and boundless world of opportunity for Canadians.

If you relate with being Caring, Curious and Cheerful; we are looking forward to having you onboard!

You will be responsible for:

• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders including engineering, product, marketing, and customers.

What you bring:

• 5+ years of demonstrated UX design experience within a technology company
• Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are useful.
• Passion for changing the lives of Canadian entrepreneurs.
• Experience and/or interest in logistics and shipping.
• Demonstrated design, communication, and collaboration skills.
• UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to iterate designs and solutions efficiently and intelligently.
• Ownership, innovation, flexibility, and initiative.

Why us?

Innovate, develop, and grow within a collaborative environment

Be a part of a growing team embracing work/life balance, Caring, Curious and Cheerful, changing the way shipping is done

Additional Information

We offer competitive pay and full benefits package including vacation and personal time off days, RRSP, Profit Sharing Bonus and lots of perks!

As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

We are open to remote hires within Canada 

Please provide a website or work sample when applying.