Product Manager

We are known for IT and cloud services innovation, and creating multi-award-winning Communications, IT, Cloud and Hardware products and services. Where we differ is through selling to other businesses, not to the public, who we proudly refer to as our 'partners'. Selling wholesale to our partners, we have solid relationships and HUGE buying power with leading tier-one telcos, IT vendors, hardware distributors and manufacturers, including Vodafone, O2, BT/EE, Microsoft, TTB and Virgin Media Business.

We have huge aspirations to continuously challenge what we do, and we have big dreams for the future. We are 750+ strong and we are all immensely proud to work for a rapidly expanding company. We're pleased as punch with our culture which stems from a place of belonging, where you can do you; simples.

Location: The role can be based at our head office in Hessle near Hull or can be worked on a flexible hybrid basis. Some travel may be required to visit vendors.

Salary: £50,000 - £55,000 p.a. DOE

This is a key role the purpose of which is to build, own and drive a portfolio of vendor and internally developed products being accountable for the P&L performance of the portfolio.

Responsibilities & accountabilities

• Own a portfolio of products in our marketplace
• Selecting new products to add to our marketplace – building business case including commercial proposition and working with stakeholders including board to get sign off
• Working with cross functional team to develop business case and then build, deliver and launch products
• Competitor analysis covering products and distributors
• Market analysis looking for new trends and product opportunities
• Vendor management for portfolio of products including price negotiations
• Working with vendors to maximise product opportunity including co-marketing, co-selling etc
• Driving performance of products in portfolio through internal teams
• P&L responsibility for performance of products in your portfolio
• Working with customers and internal teams to gain insight into future product requirements
• In life management of products in portfolio to maximise product opportunity over lifetime
• Defining KPIs to monitor success of products in portfolio
• Being the internal champion for your portfolio of products
• Ensuring the business is educated and kept up to date with all products in your portfolio

Essential experience & skills

• Proven experience as a product manager of a relevant product
• Strong commercial experience including owning product P&L, pricing, vendor negotiations
• Previous success in the definition, launch and in-service performance management of a great product
• Customer, user, and market focussed; willingness to get out of the office
• Proven experience in using data to drive direction
• Good understanding of cloud technology and the SaaS product model

Desirable experience & skills

• Experience in an Agile software development environment 
• Experience of the IT Reseller or Distributor market

Personal attributes

• Excellent written and verbal communication and presentation skills
• A strong collaborator with experience leading cross-functional teams
• Demonstrates passion for all things product
• Extensive stakeholder management experience up to board level
• Display an eagerness for change and continuous improvement
• Excellent organisational, analytical, and problem-solving skills
• Ability to work under pressure
• Ability to command respect from sponsors, peers, and team
• Ability to balance short-term need with strategic aims

Giacom, DWS and Union Street are part of the same group of companies, bringing together three leading channel solutions in telecoms, cloud software services and cloud billing. Our aspiration is to be the number one supplier in the channel.

Your job role may be focused at one of the brands, but you will interact and impact across the wider group of companies.

What’s in it for you? Why should you come and work for us?

Our benefits consist of; no dress code (you, do you), days off for special life events, work from anywhere concept with occasional travel to the Chandlers Ford, Hampshire office for training or meetings. Work with and learn from experts in the telecoms industry, a wellbeing and engagement team, 'if you want a career with us then grab it' concept, recognition and team/industry events as well as a whole host of other benefits which can be found on our website www.digitalwholesalesolutions.com on our Careers page.

We are an equal opportunities employer, and we positively encourage applications from all eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy or maternity.

We aim to ensure that all applicants are provided with the same opportunities during the recruitment process, and, to that end, we strive to comply with the duties placed upon us to make reasonable adjustments as prescribed by the Equality Act 2010. Should you have a disability or long-term health condition and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure you let me know.

Successful applicants will be required to undertake a Disclosure Barring Service (DBS) check, provide two references and proof of right to work in the UK, unrestricted.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and the option to purchase more!
• Pension
• Employees Assistance Programme
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married

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