Salesforce Administrator

Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.

Our Salesforce Administrator is responsible for design, configurations and  administration of new and existing Salesforce.com features..  You’ll help identify, prioritize, and unlock the value of Salesforce.com for the organization.

Your Roles and Responsibilities:

• Design, configure and administration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, Flows, Lightning Pages, Managed Packages
• Architect and optimize the Salesforce.com environment for our users
• Manage Salesforce.com data feeds and other integrations
• Develop and create customized reports and dashboards
• Keep abreast of new Salesforce features and functionality, and provide recommendations for process improvements
• Partner with support teams to handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Manage and build customized solutions in Salesforce.com and associated systems that support business requirements and processes; drive system design and configuration with scalable solutions addressing potential future needs
• Develop and maintain documentation, solutions for common user problems, and SFDC policies/procedures as required
• Oversee the feature request/support backlog and work with the Sales Operations leadership to prioritize and execute
• Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the system
• Evaluating complex business and technical requirements, communicating inherent security risks and solutions to technical and non-technical business owners.
• Develop automation and process improvement opportunities to improve the usability, transparency and accuracy of Salesforce information for business continuity

• 5+ years of experience with Salesforce and at least 2 as a Salesforce admin
• Current Salesforce certifications for Salesforce Admin and Sales Cloud
• Past business or Salesforce consulting experience preferred
• Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams
• Strong understanding of Salesforce best practices and functionality
• In‐depth knowledge of the standard capabilities of Salesforce.com and have successfully expanded on those capabilities
• Previous re‐engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced function
• Strong reporting background using standard Salesforce.com functionality
• Detail oriented and self‐starter with strong written and interpersonal skill
• Ability to work independently, as well as part of a team
• Strong analytical and problem-solving skills, with ability to quickly process complex information

What can Astreya offer you?

• Employment in the fast-growing IT space providing you with a variety of career options

• Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network

• Introduction to new ways of working and awesome technologies

• Career paths to help you establish where you want to go

• Focus on internal promotion and internal mobility - we love to build teams from within

• Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace

• Education Assistance

• Dedicated management to provide you with on point leadership and care

• Numerous on the job perks

• Market competitive compensation and insurance, health and wellness benefits 

Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.

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