Senior/ Principal Analyst, Service Provider Operations & IT

At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.  

Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media. 

We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology.  

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To be a lead contributor to our telecoms IT and AI research, focusing on service provider operations transformation, including telecoms AI, analytics, data management and network management, and to contribute to our success in terms of research quality, product development, marketing, sales, and thought leadership. To mentor more junior team members. To increase awareness of Omdia as a thought leader in this space, and to represent us at the highest levels to our most senior clients.

With the Practice Leader, contribution to a compelling, commercially relevant research agenda, clearly positioning the team and Omdia as the definitive source of insight, and at the forefront of thought leadership, in telecoms IT operations and AI.

Thought leadership – Produce written insights and press material that provides a solution perspective; be opinionated and look for opportunities to comment on industry news; highly recognized within coverage areas

Primary research – leading interviews with key industry contacts; attending shows; F2F visits to support relationship development with leading industry figures; using interviews to offer opinion and insight on market developments

Secondary research – delegating secondary research tasks; using a range of secondary sources to support primary research including – the internet, trade journals, in-house research, trade associations, public reports, financial releases, company press releases

Writing – Providing qualitative analysis to support and justify data with a focus on change and development; use a text plan and outline structure to support output; analyse impact of technology and key market trends; include guidance and opinion on risks & opportunities 

Forecasting – Using primary and secondary research to generate market projections; using credible sources to support forecasts; logging all assumptions and working in a clear way; creating the story around market development/opportunities/risks; develop forecast scenarios

Sales support – Partner with the sales team to generate new leads, progress existing leads, and support renewals; use scoping to continually evolve the research offering.

•Recognised as industry thought leader – “on the circuit”

•Ability to informally call on senior contacts for updates etc.

•Comfortable hosting customer briefings and leading customer calls for a number of related research areas

•Excel – advanced grasp of Excel for data building, data manipulation, and pivot table creation

•Leads collaborative effort towards a common goal; knows who and where to seek support

•Ability to think outside the box in approaching problems to find innovative solutions

•Prioritising time for competing tasks, and delegating manual tasks wherever possible

•Writing detailed, insightful and opinionated reports in a structured and concise way

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can
succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.

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