Solution Architect

Digital Wholesale Solutions was established in 2001 and now serves over 2,200 partners in the UK and worldwide. As a 100% Channel-focused business, we help our partners navigate the convergence of IT, telecoms and cloud with a constantly-evolving portfolio offering connectivity, mobile, unified communications and more.

Working as part of the Daisy Group of Companies, we have forged strategic partnerships with the UK’s major carriers and suppliers, allowing our partners to benefit from fantastic pricing on market-leading products. We work with the biggest and the best in the industry, which is why we are able to offer such extensive choice for all of our partners.

We have been operating in the international voice market since inception and have become one of the leading providers of global voice, mobile and contact centre solutions. Our valuable vendor partnerships enable us to provide services to the wholesale market serving major global PTOs as well as the reseller community, with solutions available in 160 countries.

Aurora is seeking an innovative, self-motivated individual who has a passion to drive improvements in software, processes and individuals. The selected candidate must be able to evaluate new technologies and understand how those technologies can be used to achieve business goals. They must be able to present designs and plans to peers and stakeholders across the business. adjusting tone and context to suit the audience as needed. Design approaches should be pragmatic; balancing that design against business requirements and constraints to provide a path to the solution that is achievable for the teams and budgets.

Evidence of having built a greenfield enterprise application, and having that application successfully deployed and maintained would be a strong benefit.

Salary £75,000 per annum

Communication

• Strong organisational and leadership skills.
• Present concepts to senior management confidently and in an appropriate context.
• Be able to work with a range of technical teams to collate their input to a project, or to help facilitate projects that span multiple teams.
• Gather requirements from various stakeholders around the business.

• Must be able to listen and accept views and opinions from others and provide justification/challenges where needed.

Support

• Undertake tasks outside the role where needed to ensure deadlines are met.
• Assist with technical challenges at any level if needed.
• Be proficient in problem solving and troubleshooting.
• Support and guide various teams throughout a projects lifecycle.
• Be able to present information to, or gather requirements from customers to help support other teams within the project lifecycle.

Design and Research

• Research different technologies in the marketplace, evaluate those solutions and also present and document the findings and recommendations to a technical and non technical audience.
• Estimate project costings in terms of infrastructure and licensing requirements.
• Assess current implementations and evaluate areas of improvement.
• Continually probe the processes currently in place, looking for opportunities to improve them.
• Be able to self-organise so that multiple projects can run simultaneously without stalling.
• Understand the business priorities on various tasks and evaluate the effect maintaining them on project complexities, resourcing and budgets.
• Propose phased approaches to the designs where needed so that the overall goal is achieved with minimal disruption to existing systems.

•  5+ years as a software developer
• Experience in a technical leadership position.
• Experience with delivering enterprise grade systems that process large volumes of data.
• Preferably have experience with billing and CRM systems.
• Public cloud experience (primarily AWS).
• Appreciation of data warehousing techniques for both on premise and cloud solutions.
• Deep understanding of software design methodologies.
• Appreciation of scripting languages and the implications on security and data access when using them.
• Excellent communication skills.

What are the benefits of working at Digital Wholesale Solutions?

Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort

But working at Digital Wholesale Solutions is much more than just a fair salary. It’s about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and the option to purchase more!
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married
• Auto enrolment following probation into a salary pension scheme