Software Implementation Project Manager

NEC Software Solutions is headquartered in the UK and operates around the world.

We employ more than 3,000 people in six countries, building software and services to get our customers better outcomes.

We traded as Northgate Public Services until 1 July 2021 when we rebranded to align with our owners, NEC. Most of our subsidiary companies did too (APD Communications, i2N, EMIS Care and Charter Systems) but our service design agency still trades as Snook.

We’ve been part of global tech company NEC Corporation since January 2018.

Essential

• Significant experience in managing complex Projects
• Local Government experience or appreciation from a supplier perspective
• Excellent interpersonal, communication and organisational skills
• Strong influencing skills
• Delivery-focused
• Ability to lead and motivate internal project teams, clients and third parties
• Ability to work in a commercially astute way, making considered decisions based on an understanding of the facts and commercial perspective
• Tenacity, and the ability to drive through projects and overcome issues and barriers which may arise
• Experience of Prince 2 or another structured project methodology
• Able and willing to travel throughout the UK and overseas.

Desirable

• Prince 2 qualified

This role is to act as a Project Manager within Government, Health and Housing at NEC Software Solutions. Projects can involve systems implementation and consultancy covering Housing, Customer Relationship Management, Public Protection, Revenues and Benefits, Document Management, or specific projects for central government (Blue Badge, HGV Charging for example). In addition to UK based projects NEC Software Solutions also has several international projects in Housing management based in Australia and Canada. Projects can be very large and require the services of a dedicated project manager but also range down too much smaller engagements which would also be allocated to a project manager, in each case acting in a supplier delivery role. 

Pre-contract the Project Manager supports pre-sales activity including providing ITT responses; presenting NEC Software Solution's implementation approach; supporting the sales discussions with the client and producing relevant project documentation.  The Project Manager’s key role here is to ensure that the commercial proposal is sound based on our previous experiences and available knowledge.

Following contract award, the Project Manager will lead a team of implementation consultants and product specialists to deliver the required project outcomes, run as a program of work, an isolated project or as one of a series of smaller engagements. The Project Manager will work with the client and the implementation team to plan the project and set up the project organisation according to Prince2 principles.  The Project Manager will control and monitor project progress and billing, acting as the main point of contact with the client until the project is successfully completed.

In addition to being customer facing and business focused, the role has a significant commercial aspect, and the Project Manager will be responsible for forecasting and securing the revenue from successful achievement of project milestones as well as accurate forecasting of billings.

The role may also involve co-ordinating activity across a range of customers who may also have other projects in progress, including reporting to and updating key internal stakeholders as to overall progress against performance targets.

Key Tasks & Responsibilities

• Take charge of the commercial realities of the project ensuring client satisfaction and the realisation of revenue and billing objectives
• Ensure that changes to project scope are properly understood and managed according to formal change control procedures
• Be highly visible to the client and third parties, including making a significant contribution to project board meetings
• Manage multiple projects successfully across a range of customers
• Engage both internal and external suppliers to enable smooth and timely delivery
• Accurately forecast and report project revenues and invoicing
• Take an active role in bid situations
• Manage projects using a structured Prince2 based methodology, maintaining detailed and accurate project documentation

Employees of NEC Software Solutions are entitled to the following Company funded benefits:

• Single Private Medical Cover (with the option to select family cover at an additional cost)
• 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days during enrolment period
• 4 x basic salary life assurance cover
• A Group Pension Plan with fantastic employer contributions
• A selection of tax efficient flexible benefits to suit your individual needs 
• The role offers a competitive salary

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.