Defence & National Security – Client Partner

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

We have an exciting opportunity for a Public Sector leader to join our global digital transformation business and help grow our business and deliver exciting change in Federal Government. This role will be supported by our established state government practice, our global public sector capability and deep local capabilities in customer experience, analytics, engineering and digital transformation.

As the Defence & National Security Client Partner, you will build and lead a significant portfolio of digital transformation business in the Federal Government sector focusing on Defence and National Security agencies and portfolio. You will be a strategic leader responsible for developing and executing a strategy to help grow our business. You will cultivate and hold trusted relationships with senior executives. You will partner with a local team in Canberra of multi-disciplinary capabilities that deliver exceptional work and better outcomes for our client’s business and the needs of the digitally savvy, discerning citizen, Defence and law enforcement members.

Key Responsibilities

Business Growth

The Defence & National Security Client Partner role is primarily about growth. You are passionate about growing a business; you see growth as the lifeblood of a healthy business that drives personal development, client impact and financial performance. You leverage your existing relationship networks within Defence and National Security agencies to identify new opportunities to grow our business. You will lead complex multi- disciplinary pitches for tier one clients, bringing strategic thinking, industry knowledge and strong teamwork and collaboration skills. You will also help grow our existing client relationships, delivering greater impact for them.

Client stewardship

You have very strong client relationship skills; a proven track record of building strong personal and professional relationships with senior executives within Defence and National Security agencies. Your relationships are based on your ability to deliver impactful results and provide an independent perspective to senior executives on the trends impacting their business, making you a trusted advisor.

Leadership

You know how to rally, inspire and coach highly talented team members with big ambitions and aspirations. You are optimistic and a source of positive energy for those around you. 

You are comfortable working with creatives, technologists, strategists; you have a genuine appreciation for creativity and an interest in technology and its impact on humankind. You display intellectual curiosity and openness to learn about new industries, new fields, new disciplines and are excited by change and learning.

• 12 years minimum experience in digital and large scale technology reform. You are likely to have a background in consulting, digital or transformational leadership.
• 3 years minimum experience in growing and leading a significant and profitable portfolio of business in the Defence and National Security portfolio.
• Strong Defence and National Security agency relationships, knowledge and insights
• Exceptional business development skills with a proven record of lead generation and direct sales
• You are able to convert and deliver large scale reform programs
• Experience in bringing together teams with multiple discipline representation (especially technology, creative, and strategy)
• Strong people management skills
• Appropriate security clearances and deep understanding of Defence panels and procurement arrangements

Key services focus

Identify, develop, sell and deliver opportunities across Defence and National Security portfolio drawing on the following capabilities:

• Digital Transformation
• Customer Experience
• Digital Product Innovation
• Data & Analytics
• Technology Platforms
• Strategy & Consulting