Employee Onboarding and Training Specialist

Postal is an offline marketing automation platform and marketplace that helps personalize, automate, and scale direct mail, internal and external events, branded company swag, and personalized gifts to drive better engagement with prospects, customers, partners, and employees.

With over $200B spent annually in B2B offline engagement, Postal’s expansive vendor marketplace, flexible integrations, and comprehensive events portal help companies drive brand loyalty, increase conversions, boost overall employee happiness, and improve customer health scores.

Every business in the world can use Postal.

Postal has raised over $30m in two rounds over the last 24 months from top tier investors Mayfield Fund (Marketo, Outreach) and OMERS Capital (Shopify, Crunchbase). Partners include Salesforce, Hubspot, Adobe, Outreach, Salesloft, Amazon, and Shopify. 

Our nationally recognized founding team has led multiple high-growth startups to over a $1B in market value and exits. Employees come from all walks of life and from various locations across the US and enjoy a comfortable work/life balance. Our headquarters are based in San Luis Obispo, CA and we are focused on taking care of employees, customers, and partners.

Postal.io is seeking an Employee Onboarding and Training Specialist who will focus on delivering an extraordinary employee experience, building employee relationships and cultivating company culture. This is an incredible opportunity to join a rapidly scaling startup and make a significant impact. You will be responsible for all new hire onboarding, including new hire documentation, creation and facilitation of orientation and overseeing the completion of compliance training. Using an LMS, you will find creative ways to ensure that the employee onboarding experience is equitable for both in-person and remote new hires.

Responsibilities

• Onboard new hires into the HRIS system upon offer letter acceptance

• Gather and process digital forms such as background checks and employee documents 

• Create interactive, user friendly orientation and training materials, updating them as needed

• Facilitate new hire orientation and training, both in person and virtually

• Work with every department across the organization to gather necessary information and content to ensure the new hire orientation and ongoing employee training is informative and educating

• Be the subject matter expert in all employee related systems (HRIS, ATS, LMS)

• 4 year degree in relevant field

• 2-4 years of experience preferably in onboarding or employee training

• Excellent verbal and interpersonal skills; especially a demonstrated ability to work and communicate effectively with all levels of staff and management

• Hands-on experience with Human Resources Information Systems (HRIS) and Learning Management Systems (LMS)

• An ability to handle sensitive and confidential information

• Basic knowledge of HR law and best practices

• Ability to adapt to a continually changing business and work environment while managing multiple priorities

• A self-starter who takes the initiative to get things done

At Postal we believe in a strong work/life/spiritual balance that only comes with a strong company culture that supports its people to do their best work. We don't take ourselves too seriously, but we do have high expectations for our team and we ask that they have the same for us. 

We embrace people for who they are, and believe that diversity, inclusion and belonging are our greatest strengths. Perks include continuous learning opportunities, healthcare benefits, unlimited PTO, team outings, volunteer opportunities, and more.