Global People Communications Lead

Who are Experian?

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

This is an exciting opportunity to take on a new role driving the people communications and engagement agenda for Experian. You will support our Human Resources leadership team in bringing our people strategy to life for both our 18,000 fantastic employees and our 420 strong talent community. You will also play a key part in positioning Experian as the workplace of choice for new and existing people.

There are some exciting developments happening across both the wider People agenda – and within HR – and we are looking for a talented individual to drive the communication of these initiatives internally and externally.

You will be experienced, creative and passionate about storytelling. Employee engagement is critical to our success and so your ability to build relationships, draw out the fascinating facts, and tell them in a truly inspiring and engaging way, will be key.

You will be passionate about building cultures that people love to work in, where they are so engaged and enthused about all we are doing they can’t help but shout about it.

We want you to use your creative brain to set the agenda and use your initiative to drive new concepts and ideas. Being a people and communications specialist, you will spot the opportunities for us to shout about our successes and commitments.

You will think strategically, see the bigger picture, and transform complex information and ideas into personal and compelling stories, using creative approaches. You will know how to work in a highly matrixed environment and how to navigate constant change and performance improvement.

Sound interesting? Here's what you'll be tasked with:

Be a trusted advisor and provide ongoing communications counsel and support to the Chief People Officer and other Human Resources leaders where appropriate.

• Develop and execute the global people communications strategy.
• Develop and run the editorial calendar for people communications, including key internal and external communications activities, making sure that it’s integrated with the global communications agenda.
• Develop and deliver communications plans that support our HR priorities, showcasing the key initiatives and inspiring action across the HR community.
• Proactively identify opportunities (key events, activities etc.) to bring to life our key HR initiatives both within the HR community and to all our colleagues, where appropriate.
• Work integrally with the communications team and HR specialists to build effective communications that capitalise on all the progressive activities taking place across the people agenda.
• Work closely with the Director of Employer Brand, our PR and Social Media teams to maximise the impact of our people communications across channels and territories.
• Produce high quality and compelling content, using a mix of channels and approaches, to create engaging and exciting campaigns to connect and engage with a global audience 
• Manage creative agencies and other external suppliers as required
   

Could this be the role for you? Here's what we're ideally looking for:

• Significant experience in communications, preferably in matrix global organisations, with expertise in internal communications.
• All-round knowledge of internal communications processes, methods, measurement, systems, and technologies and how to create exciting, integrated campaigns.
• Excellent writing and editing skills.
• Amazing relationship building skills – able to flex style to appeal to different audiences ensuring key messages are driven creatively and that stories and visions are brought to life.
• Sterling project management skills – thriving under pressure and the ability to multi-task delivery of daily activities well as larger, more complex, projects.
• Superb planning skills and able to maintain a calm and methodical approach during a crisis.
• A natural collaborator that brings out the best in others, supporting and constructively challenging in equal measure.
• Able to turn conceptual ideas into great engaging communications and campaigns.
• Self-starter, able to work from blank sheets of paper to create inspiring communications.
• Able to work collaboratively with teams across multiple territories in a fast-paced, dynamic environment.
• Proven track record in developing and implementing highly engaging people communication campaigns.
• Experience of working in digitally/remote teams across multiple time zones.

Why choose us?

Our colleagues’ health and wellbeing is a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!

At Experian we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where employees can split their working time between the office and their home, support our belief that this balance brings long-lasting benefits for our business as well as our people. So that you can love where you work please discuss what works for you with your recruiter during the hiring process.

Could this be the role for you? Apply now to start your journey with Experian.

To learn more about our culture and what it’s really like to work here, check out our interactive guide here: https://view.pagetiger.com/experianguideforcandidates/1