Sales Executive

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

We are currently recruiting for a Sales Executive based in the UK to cover a portfolio of academic institutions in the Central and Southern European region. Managing your own territory, you will be generating new leads and maintaining existing business by selling and developing relationships with lecturers and universities to expand our growing textbook adoptions, maintaining an awareness of the business and competitive trading environment.

This role will be based largely from home in the UK, however you will be required to travel to our office in Milton Park, Oxfordshire, on an occasional basis as well as travelling across the territory in Central and Southern Europe 2-3 weeks a year.

Closing date for applications: 18th November 2021.

The key responsibilities are:

• Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the division
• Analysing sales figures, running reports, maintaining our CRM system and communicating with colleagues in the sales, marketing and editorial departments on a daily basis.
• Cultivating strong, holistic relationships with the customer base, building a deep understanding of the customer’s market and specific needs to provide a tailored sales service to drive the highest levels of customer service and satisfaction.
• Collecting and disseminating market, competitor, and customer feedback, including passing on leads where the customer and business would be better served by a different T&F channel/offering
• Actively liaising with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – including editorial, marketing and other sales teams
• Updating the Higher Education Sales manager by the provision of reports on sales activities and bring to their attention any problems/challenges with recommendations for resolution
• Preparing for, attending, and contributing to sales meetings and events to build strategic awareness and to gather market relevant intelligence
• Planning, scheduling, and carrying out on territory visits 2 to 3 weeks a year to key individuals within educational/institutional organisations to close adoption business and other sales opportunities within own sales region, using consultative selling techniques and offering bespoke and added value solutions to maximize sales opportunities
• Monitoring sales of key adoptions to ensure relevant sell through is achieved, highlighting any underperforming, and taking relevant action to rectify this
• Developing alternative routes to market, including direct sales for print and digital content as appropriate, ensuring any direct commercial deals are consistent with the overall sales strategy in the market

• Some experience of working in a sales environment with an understanding of the demands placed on sales and the support needs of a sales team
• Strong organisational skills with the ability to multi-task and prioritise work
• Excellent initiative and be a self-starting individual with the drive to succeed
• Effective at building strong customer relationships internally and externally with a focus on customer satisfaction and service
• Excellent written and verbal skills
• Strong presentation skills
• Proficiency with Word, PowerPoint and Excel
• Experience with CRM software (desirable but not essential)
• Knowledge of higher education institutions (desirable but not essential)

What we offer in return

• Competitive salary up to £30K plus bonus 
• 25 days annual leave (3 additional discretionary days at Christmas)
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Seasonal social and charitable events
• Training and development

You must have the right to work and live in the United Kingdom. T&F has multiple options for how employees can work based on their role – be that in the Office, at home or somewhere in between.

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.
 

 Taylor & Francis Group an Informa Business

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.