Wholesale Intake Team Lead

Longbridge Financial, LLC (LBF) is an innovative company committed to responsibly helping senior homeowners reshape their financial future to improve their retirement. Working together with other reputable companies in the financial services industry, we are moving into exciting new directions for the reverse mortgage business and anticipate rapid expansion offering many opportunities for personal and professional growth.

Recently recognized as an Industry Changemaker, Longbridge CEO Chris Mayer looks at the industry differently and values employees at all levels who drive our company forward.  In fact, we are now a top 3 reverse mortgage lender.

Why work with us?

At Longbridge Financial, “We do the right thing” is more than a mantra, it’s our guarantee.  We want to attract the best and brightest—that’s why we’re committed to giving our employees the support they need and the respect they deserve. We offer competitive compensation packages and benefits, as well as a strong marketing and operations foundation. Join us for a rewarding career with remarkable growth potential.  Ready to be changemaker and be a part of a team to help propel Longbridge to number one?

LBF is adding to our Operations Team, we are looking to add a Wholesale Intake Team Lead. The ideal candidate will be responsible to assist the Processing Manager & Supervisor in the day-to-day training and coaching of Processors. Provide service and quality processing of loan files in accordance with FHA, State, and Investor regulations, assuring the marketable quality of each loan.

Responsibilities: May include, but not be limited to the following:

• Lead team of up to 10 Intake Admins
• Train & Coach New Hires
• Responsible for production loan assigning and load balancing.  
• Assist admins in reviewing and preparing initial loan submissions to underwriting and processing.
• Responsible for reviewing problem files and escalating accordingly.
• Works with loan officers, Processors, AE’s, Partner Support, AMC’s and title companies
• Scanning and uploading file documentation into LOS
• Other duties and/or mortgage or company related tasks as assigned by management
• Ensure confidentiality of client files
• The employee shall work well under pressure, meet multiple and sometimes competing deadlines and shall, always, demonstrate professional behavior with colleagues and supervisors
• Strong customer service and communication skills are a must

Skills / Qualifications:

• High School diploma or equivalent
• Previous reverse mortgage processing experience required
• Excellent verbal and written communication skills
• Strong time management and prioritization skills and ability to meet deadlines
• A “Can Do” attitude with high energy and self-motivation

If you are interested in joining a leader in the reverse mortgage industry, LBF is the company for you. Please email your resume today for immediate consideration.

• Full benefits
• 401(k) with company match.
• Paid time off.
• Potential growth within a growing organization. We promote from within
• Working in a growing and dynamic industry
• LBF is an EOE