Sr. Business Process Analyst

Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 30,000 employees in more than 50 countries. Reported sales in 2020 were $7.0 billion. Learn more at www.averydennison.com.

Responsibilities & Requirements

As a diverse group of women and men, Avery Dennison is seeking an experienced, hands-on leader to apply a high level of business process analysis expertise as an integral member of the Global Supply Chain IT department that is focused on In-Plant Printing Processes/Procedures.  Document business processes, support project execution, assist in developing specifications for coding, manage the execution of testing including preparing test and training plans, translate business objectives into functional specifications, liaise between internal business partners and development resources, and partner with IT and vendor resources to review specifications and coordinate approvals.  

RESPONSIBILITIES WILL INCLUDE:

1. Provide leadership for assigned projects and tasks

2. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

3. Elicit requirements using design thinking sessions, interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

4. Translate business objectives into requirements and functional specifications, supporting document creation, and automation efforts.

5. Utilize business analysis, data mapping, and data validation to assist the development of coding specifications.

6. Manage the execution of testing for assigned deliverables by identifying and documenting test defects, documenting quality issues, and communicating defects to assure resolution.

7. Monitors project dates and meets individual deliverables as well as support and mentor other team members.

8. Provide subject matter expertise, working to define business processes and effective solutions.

9. Document business processes, work-flows, and requirements as they relate to the problems being solved by the initiative.

10. Support project execution through maintaining project plans, tracking tasks, completing reports, updating project status, escalating issues.

11. Effectively leads change, working with management and users to ensure involvement, participation, and encouragement of others ideas and contributions for effective teamwork and successful project execution.

REQUIREMENTS:

1. Bachelor degree (PMI and/or IIBA certification is a plus but not necessary)

2. Five or more years of experience as a Business Process Analyst or similar years of experience developing business processes in the ecommerce area.

3. Strong creativity and troubleshooting skills required, with ability to logically isolate and resolve complex business process challenges.

4. Must possess a strong "sense of urgency" to get work done quickly and correctly. 

5. Independent worker -- must be able to self-manage to a large part while planning and reporting task progress to supervisor and team.

6. Capable of performing analyst type tasks to understand and evaluate a business need / change and define in detail the logical solution to the business need focusing on the business process first and the system second.

7. Sensitivity and persuasiveness skills to help the users understand what they may need vs. what they request.

8. Assertive leadership, with effective skills in gaining internal customers’ - management and users’ - cooperation and acceptance of changes and the need for performing value analysis of their requirements.

9. Highly effective communication and listening skills to grasp complex tasks and adapt communications to be most understandable for the audience. 

10. Must be fluent in English, written and spoken.

11. Apparel industry background is a strong plus.

12. Knowledge of In-plant printing solutions and/or bespoke solution development process is a strong plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

We do not accept unsolicited referrals or resumes from any source other than directly from candidates using their personal email addresses.