Learning Experience Designer

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

The Sales Enablement Learning Experience Designer (LED) will apply expertise in
instructional design and digital learning tools to develop innovative content, resources, and
training that is relevant, actionable, and easily consumed by our go-to-market professionals.
The LED's design process will include discovery, planning, developing and maintaining
e-learning modules and content, building visual assets, creating multimedia learning
experiences, and assessing learner retention. This individual will have a keen eye for
learner experience, with an unyielding attention to detail and design quality, to create
learning solutions that are high quality, engaging and interactive. The LED will work with a
broad set of stakeholders, including SMEs, sales leaders, sales trainers, sales operations,
and product marketing to launch and measure sales enablement programs.
Responsibilities:
• Apply creativity and design principles to develop interactive content that engages the
audience, increases retention, and drives sustained behavioral change
• Be the voice of the learner, ensuring their needs are at the forefront of our content
efforts and help our team iterate and improve according to learner needs
• Identify and implement the most effective modalities and tools (in-person,
on-demand, virtual, gamification, simulations, and blended learning) to support the
go-to-market team, partners and customers based on learning objectives, and
considering time and geographical constraints
• Create concise microlearning geared to engage learners and break down concepts
into easy-to-digest blocks
• Decide on the criteria used to judge learner's performance and develop necessary
assessment tools
• Support the configuration and administration of e-learning modules
• Other duties as assigned

• Bachelor's degree with 5+ years of experience in sales enablement content
development
• Experience in building certifications or multi-step learning, curriculum
• Ability to translate concepts, summarize and communicate complex ideas, and
clearly articulate business value with a good sense of how sales professionals think,
operate, and absorb information
• Demonstrated ability to translate business needs into high-impact learning objectives
that enhance business performance
• Experience with Articulate or other similar interactive tools, publishing and tracking
learning objectives in an LMS
• Ability to write effective copy, instructional text, and audio/video scripts
• Advanced in Microsoft Office Suite (Word, Excel, PowerPoint, and Project)
• Proficient in Adobe Creative Cloud or other design software
• Highly innovative and analytical with exceptional problem-solving skills
• Ability to manage multiple concurrent projects to ensure on-time delivery and quality
• Adaptable and able to adjust to multiple demands, shifting priorities, ambiguity, and
rapid change
• Ability to initiate and build relationships with people in an open, friendly, and
accepting manner
• Resourceful with a notable ability to execute with little supervision

All your information will be kept confidential according to EEO guidelines.

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What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.