Client Project Specialist - Bilingual French/English

Become part of our growing community of bright, motivated people who are dedicated and inspired by what they do best. Principled, honest, and supremely attentive are qualities that set us apart and guide our decisions, every day. Our creative approach to technology continuously breaks new ground so that our customers can do more.Over the last 17 years, Intelerad has grown into a leader of the medical imaging software industry. We take pride in being a world-class healthcare solutions company with more than 300 employees and over 1000 customer sites. Today, our distributed solutions play a vital role in the delivery of healthcare across 11 time zones, 3 continents, and counting

We are Intelerad. Join us if you care to make a difference in healthcare.

The Project Specialist drives successful outcomes of small billable projects in support of their existing installation and growth. These projects are built using Intelerad's project methodology that encompasses execution and reporting processes. Project governance, risk monitoring, and other activities are key elements in the daily reality.

The Project Specialist may be required to work in collaboration with a Senior Project Manager on their assigned projects.

What you'll do:

Provide Project Management support to our clients:

• Oversee small projects and provide proper status and progress like: module addition, DICOM and HL7 migrations, Server addition, etc;

• Manage small projects within the PMO until client acceptance

• Liaise directly with project stakeholders (both internal and external) to keep them updated as to progress on different projects.

Provide Administration Support to PMO including:

• Assist with KPI/metric gathering related to the Project Specialist team deliverables within PMO;

• Assist in updating Visio or LucidChart diagrams for clients;

• Suggest and Participate into Lessons Learned Management

• Suggest and participate in project processes continuous improvements, in collaboration with other service delivery teams

Participate in the process for selling modules/services to existing clients by:

• Coordinating, tracking and following up on trials or early adopter of modules;

• Creation of tickets for the technical teams to initiate work required for the execution of selling modules/services.

• Bachelors of Computer Science, Engineering or other equivalent experience

• 1-3 years of experience coordinating multiple small projects

• Client relations experience in the software industry

• Excellent communication and interpersonal skills in English (both oral and written)

Desired:

• Mature, independent, self-motivated and dedicated worker.

• Customer-oriented focus.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Detail-oriented and computer proficient.

• Experience with RIS-PACS and medical imaging (highly desired)

All your information will be kept confidential according to EEO guidelines.