Senior Sales Engineer

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.

We also help people to check their credit report and credit score and protect against identity theft. In 2020, for the sixed consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

The Sales Engineer is responsible for partnering with the Sales team to drive complex solutions sales. The role holder acts as the solution subject matter expert during the sales cycle and owns the end to end solution design to solve specific customer problems. The role holder also represents the technical and functional aspects of the solution and performs presentations / demonstrations, assists with technical questions or concerns during the sales process and frequently participates in the initial stage of the project specification process.

The Sales Engineer is the technical expert in at least one area of Experian’s core product set and is seen within the region as the go to person to answer technical and business questions on that product.  They are also competent in a wider range of other product areas but maintain a network of internal contacts that enables them to facilitate the successful response to client questions in the pre-sales environment

They are experts in product presentations and are known for understanding how our products and solutions create value for Experian’s clients.  They are able to articulate this value in both business and technical terms and work closely with the business consultant to ensure that this value is clearly and consistently articulated in both written and verbal communications to the client.

The Sales Engineer will be knowledgeable about current and future technology trends and will be a key contributor to the regional product management teams roadmap and product strategy through their knowledge of current market demands and client technology needs

Within the regional Pre-Sales Consultancy community, the Sales Engineer will be responsible for ensuring that best practice standards are clearly defined and followed, challenging the norm and driving continuous improvement in themselves and their pre-sales community.

Accelerate Software Solutions Growth

• Focus key activities on opportunities that support NBQ growth within qualified sales opportunities
• Engage with Sales, Pricing, Finance and Sales Ops to identify value in the solutions and creatively price solutions to suit client requirements
• Engage with Delivery and explain client requirements and agree solutions to be proposed
• Structure software demonstrations to match client requirements
• Support RFx responses 

Lead solutions

• Support sales with detailed qualification of opportunities
• Map requirements to solutions
• Demonstrate software solutions (specific to client requirements)
• Create Statements of Work to support pricing of solutions
• Provide initial pricing for software and delivery of solutions
• Assist with proposal documentation
• Support contracting with software specific terms and conditions so as to ensure contract reflects what was sold and protects Experian
• Assist with Handover to Delivery

Support development of sales opportunities

• Identify new opportunities in existing and new clients
• Constantly evaluate current solutions and propositions and how these can be optimized for market requirements
• Maintain an awareness of where Experian has global licenses which might be utilized in country / extended to local
• Provide ongoing demonstrations in large clients to spread understanding of functionality across different business/portfolio areas
• Support delivery team by managing general client queries around functionality, design and architecture so that delivery teams are not sidetracked from project deliverables. 

Customer Engagement

• Provide ongoing demonstrations in large clients to spread understanding of functionality across different business/portfolio areas
• Support delivery team by managing general client queries around functionality, design and architecture so that delivery teams are not sidetracked from project deliverables.
• Able to shape and define solutions matched to requirements
• Able to work collaboratively in teams & matrixed environment
• Adapt quickly to change and multiple demands
• Articulate and positive communication
• Assimilate and process information from different sources
• Capabilities of the Experian product range and customer requirements of the delivery life-cycle
• Commercial acumen including Finance, Legal and Risk management
• Commercial awareness with the identify opportunities, structure a proposal, develop a business case and close the sale
• Enterprise software pre-sales
• Fast learner in grasping new technology and product knowledge
• Goal orientated with a strong delivery/milestone focus
• Able to identify and work with multiple internal resources
• Knowledge of at least one market sector
• Motivated and able to work with limited supervision
• Negotiating and influencing skills
• Networking and communication skills
• Oral and written communication skills
• Problem solving and analytical skills
• Process technical information and explain it clearly for a non-technical audience using language that helps to convey relevant messages.
• Project Management processes and methods
• Software solution design and configuration
• Understand a suite of complex technical products and the integration between the individual components
• Understanding of enterprise architectures
• Understanding of full lifecycle project management implementation
• Understanding of new technologies and their business application (Cloud, SaaS, database, AI machine learning.
• Understanding of requirements gathering and analysis skills
• Understanding of specific domain of products and services and their use by clients
• Understanding of the client buying process
• Understanding of the need to support complex client requirements effectively
• Understanding of the stakeholder environment
• Understanding within particular domain of products and services and their use by clients
• Use interpersonal skills to influence internal and client stakeholders

• Degree or equivalent standard 
• Consultancy or functional experience gained within Experian, the credit industry or similar 

•               Able to shape and define solutions matched to requirements

•               Able to work collaboratively in teams & matrixed environment

•               Adapt quickly to change and multiple demands

•               Articulate and positive communication

•               Assimilate and process information from different sources

•               Capabilities of the Experian product range and customer requirements of the delivery life-cycle

•               Commercial acumen including Finance, Legal and Risk management

•               Commercial awareness with the identify opportunities, structure a proposal, develop a business case and close the sale

•               Enterprise software pre-sales

•               Fast learner in grasping new technology and product knowledge

•               Goal orientated with a strong delivery/milestone focus

•               Able to identify and work with multiple internal resources

•               Knowledge of at least one market sector

•               Motivated and able to work with limited supervision

•               Negotiating and influencing skills

•               Networking and communication skills

•               Oral and written communication skills

•               Problem solving and analytical skills

•               Process technical information and explain it clearly for a non-technical audience using language that helps to convey relevant messages.

•               Project Management processes and methods

•               Software solution design and configuration

•               Understand a suite of complex technical products and the integration between the individual components

•               Understanding of enterprise architectures

•               Understanding of full lifecycle project management implementation

Understanding of new technologies and their business application (Cloud, SaaS, database, AI machine learning.

•               Understanding of requirements gathering and analysis skills

•               Understanding of specific domain of products and services and their use by clients

•               Understanding of the client buying process

•               Understanding of the need to support complex client requirements effectively

•               Understanding of the stakeholder environment

•               Understanding within particular domain of products and services and their use by clients

•               Use interpersonal skills to influence internal and client stakeholders