Systems Engineer - Commercial Accounts

at

Palo Alto Networks

New Haven, CT
Full Time
3y ago

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: 

Being the cybersecurity partner of choice, protecting our digital way of life. 

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. 

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

As a Systems Engineer, Commercial Accounts, you will create and deliver state of the art security solutions to customers across your territories.  You will navigate a fast-paced environment with your account managers and extended team to create and deliver winning solutions, respond to statements of work, and RFI/RFPs. In the Commercial segment, we meet and exceed sales quotas by working as a team, cross-functionally, and through our partners to deliver the best enterprise-wide deployments of the Palo Alto Networks Next-Generation Security Platform to our customers.

Your Impact

  • Establish yourself as a trusted advisor to prospects and customers working with your Account Managers and the local partners within your territories - you will essentially be the technical general manager for your territories

  • Proactively scope technical solutions required to address customer requirements, assess customers’ met and unmet needs, and recommend solutions

  • Ensure that all products sold can be executed both functionally and technically, within the scope and timeline defined in agreement with the customer, using a deep knowledge of our security platform

  • Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions

  • Architect and propose validated solutions which address the identified cybersecurity problems in each unrivaled customer environment

  • Ensure ongoing customer happiness, support, and adoption

  • Improve your security industry and Palo Alto Networks’ specific knowledge continuously to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)

  • Understand and effectively differentiate against our top competitors

  • Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved

Qualifications

Your Experience

  • BS in Computer Science or equivalent

  • 3-5 years of experience as a successful pre-sales SE, systems integrator, or equivalent experience

  • 3-5 years of experience in the enterprise networking security space

  • Prior experience selling, demonstrating, installing, and troubleshooting network infrastructure security products and services including but not limited to: Firewalls, SSL/IPSec VPNs, Security Proxies and Caches

  • Experience that emphasizes Network Security, Virtualization and Cloud Computing

  • Experience with systems installation, configuration and administration of firewalls, and routers/switches

  • Experience that includes L2-L4 Networks (L2 switching architectures including Spanning Tree, IP routing that includes OSPF and BGP, and L4 Load balancing)

  • Presenting security solutions to technical and non-technical audiences effectively

  • Strong problem finding and solving skills, ability to analyze complex customer problems, and use creativity and a systematic approach to gain quick resolution

  • Proven technology skills, interpersonal abilities, and strong written and verbal communication skills

  • Mature and effective time-management skills in demanding, fast paced environment

  • Experience working with Channel partners to deliver customer solutions and experience operating in a channel-centric team

  • Demonstrate continuous technical development

  • Hold one or more significant industry certifications (SANS, CISSP, CCIE, etc.)

Additional Information

The Team

As part of our Systems Engineering Team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our Systems Engineering Team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Disclosure required by sb19-085 (8-5-20) of the minimum compensation (includes on-target earnings = base + on target incentives for sales roles) for this role to be located in the state of Colorado. If hired in Colorado, this position starts at $177,800/yr. Depending on the position offered, restricted stock units and incentive or bonus pay may be provided as part of this compensation package. Additional benefits may be found here.

All your information will be kept confidential according to EEO guidelines.

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