Senior Partnerships Lead

Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With 1,800,000+ merchants in more than 175 different countries, and the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets.  

Our mission is to make commerce better for everyone. From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.

We've never intended to build our product alone; accelerating product through our platform is a core part of our strategy and strength. Shopify is a better product for merchants because of our partnerships and our partner ecosystem. 

With that in mind, we're looking to hire a Lead Partnership Manager to drive product partnerships for our Transactions Platforms. (Tax and Cross-border)  
 

As a key member of the growing transactions partnerships team, you’ll directly manage engagements with product platform partners, advancing our product over the long term and helping create advantage for our merchants.  You’ll also lead a team of other partnerships managers, working closely with them to grow their skills, confidence and ability and providing critical leadership feedback to do so.

You’ll become an expert on Shopify’s strategy, and align our goals with those of your partner. You’ll need to be able to quickly create meaningful relationships both internally and externally, and ultimately, sign and manage impactful partnerships. We value creative thinkers, driven, collaborative, and action-oriented individuals. You will be working on a variety of functions such as: product development, program management, operations, commercial and legal, engineering, business development, relationship management, partner enablement. 

 This is what you'll be doing day to day:

• Support the strategic objectives and interests of Shopify’s product teams on a global basis and further these objectives through partnershipPlay an influential leading role in the development of Shopify’s tax, cross-border or localization platforms including but not limited to partner evaluation and selection, API services development scope, partner qualification program development, and ongoing scoping and prioritization of services to support partners and merchants.   

• Serve as partner advocate inside Shopify to drive requirements and product direction hand-in-hand with product and engineering teams to meet Shopify and partners’ goals to successfully launch robust partner product platforms that serve many merchant segments. 

• Manage the integration of our strategic partners. 

• Gather partner feedback and requests, evaluate and work with product and eng to prioritize as needed. 

• Contribute to growing the partnership over time by nurturing a long-term relationship, fostering a deep understanding of partner objectives and values, and being laser-focused on KPIs

• Develop infrastructure, operational efficiencies and continuous improvement for various projects 

• Work with partners to ideate on or explore product integrations and/or develop new business models, securing buy-in from cross-functional stakeholders and leadership, internally and externally

• Negotiate deals with one or more strategic partners both locally and globally

• Identify new partnership opportunities that have high potential to drive new merchants to Shopify 

• Lead discussion amongst cross functional teams within Shopify including Product, Engineering, Marketing, Support, Legal, and Finance to execute on various opportunities that impact the success of merchants
   

•  

• Experience executing partnerships in the cross border/ tax industry
• Experience negotiating deals in a complex, dynamic environment;
• A broad understanding of the cross-border space and how Shopify can leverage the best in class solutions to grow the business
• You have experience in product integrations, API’s and the development and execution of strategic roadmaps.
• You can effectively collaborate with internal and external engineering teams to drive partner API scope and development. 
• Experience building and implementing partnerships in the Fin-Tech, commerce industry
• You have demonstrated experience working with a range of business units and internal stakeholders, including executives, marketing, product, engineering and design
• You are a self-directed individual and being able to thrive on change and prioritize effectively
• You have strong verbal and written communication skills, you are comfortable drafting documents internally and externally 
• A background in solution engineering or technical integration management would be useful
   

Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

Closing date: 
Friday, October 29 at 11:59PM EDT. Successful candidates can expect to hear back from us within 2 weeks of that date.