B2B Account Sales Administrator 4 month FTC

Over the course of more than 10 years, bp pulse has established itself as the market leader in electric vehicle charging, providing solutions for EV drivers to charge at home, at work and on the road. On our mission to make charging fast and hassle-free, our charging points have been used over 30 million times to enable around 200 million miles of zero tailpipe emission driving. We work with the world’s leading vehicle manufacturers to support their customers, as well as some of the UK’s biggest fleets, leasing companies and local authorities. We are the UK’s only fully integrated, end-to-end manufacturer and operator of charging infrastructure, and our nationwide Polar network of public charge points is recognised for its quality and reliability. Following acquisition by BP in 2018, the company is growing rapidly and moving to a brand new, purpose-built head office and production facility in Milton Keynes in March 2020 to support this growth and allow it to capitalise on a booming electric vehicle market.

This is an opportunity to join a business with an envious and unrivalled position in a fast-growing market, and ultimately help enable more people to transition to electric vehicles. You will not just be part of the biggest change in the automotive industry for a century - you will be at the forefront of it.

To re-engage with existing customers to enable the successful renewal of our support services, including Data Packages for Reporting, Insight and over the air software updates, Maintenance Packages for proactive and reactive maintenance support and conversion from expired Warranty Packages ensuring our customers’ assets are operational and available when they need.

Working within the Account Management Team, you will be:

• Working through our existing B2B Customer Database to identify where Service Packages are due for renewal
• Customer Engagement to ensure the correct Services Package for our customers’ needs
• Release of, and management to successful outcome of Service Package Quotes
• Internal department collaboration to ensure systems are updated and invoices released/paid correctly
• MS Teams, Email and Phone communication with B2B customers and internal stakeholders
• Additional Sales and Administration tasks assigned as required

Targets

• Minimum of X number of Renewal Quotes released p/day p/week
• % of Renewal Quotes to be Re-Signed

• Sales and Administration experience is mandatory
• Exceptional administrative skills and attention to detail
• Microsoft programme competency, particularly Excel to a high level
• Willingness to learn
• Excellent communication skills to deal with multiple stakeholders

Must be within a commutable distance to Milton Keynes for the occasional on-site attendance

Benefits:
Competitive Salary
Fixed Term 4 month contract
Pension Scheme
Free 1 year pulse membership for EV car owners