Associate, Ad Operations

Carat is an award-winning media agency with a command of media convergence used to optimize business performance for clients. Named #1 agency in all qualitative measures for 10 out of the last 11 RECMA reports, Carat redefines the level of ambition they have for media through an unparalleled capability to understand real people; their passions, motivations and behaviors, and uses this knowledge to ultimately deliver immersive media experiences on behalf of clients including GM, Microsoft, P&G, Pfizer and Diageo.  

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all. iProspect is an agency of dentsu.  

The Associate, Digital Media Operations main responsibility is to assist in the preparation, implementation and management of digital media campaigns, including project timelines, gathering of assets, traffic instructions and creation of ad serving tags.  This position is essential in the day-to-day running of the Digital Media Operations department and designated accounts.  This position requires an individual that works well in a team-based, fast paced, detail-oriented environment.   While advanced Digital Operations thinking is not expected, the successful Associate, Digital Media Operations is resourceful and demonstrates the initiative to participate in advanced projects. The Associate, Digital Media Operations position is training-intensive and an aptitude for learning new skills (both technical and organic) and procedures is essential.  At the end of the tenure, the Associate, Digital Media Operations will have a strong understanding of the systems and tasks involved in campaign implementation and execution, have a strong understanding of the digital media planning and buying process, and help identify new emerging tools and/or technologies that will enable the Carat to work effectively and efficiently as an organization.

KEY AREAS OF RESPONSIBILITY
Digital Operations Management:

• Demonstrate multi-tasking ability; keep multiple projects on-track
• Proficient in Microsoft Excel, Third Party Ad Servers (Google Campaign Manager, Sizmek) and rich media technology
• Help resolve technical issues involved in running online ad campaigns (including trafficking of VAST/VPaid In-Stream Video, Rich Media and Audio)
• Work closely with internal departments and external partners to ensure that appropriate materials are received and/or distributed correctly
• Coordinate and meet all deliverables accurately and in a timely manner
• Work closely with media vendors and media teams to resolve reporting and/or billing discrepancies
• Plan, organize, activate and control daily process

Client & Internal Relationships:

• Support teams in preparing and delivering assets to media vendors
• Work with media, creative and analytics teams at the onset of a campaign to help identify and implement all creative and technical requirements
• Manage relationships with external vendors (such as rich media companies, media publishers, research firms, etc.)
• Engages with all work-related contacts in a professional & respectful manner
• Possesses mature and professional business acumen in personal and written communications
• Attends all status meetings when appropriate

Strategic Thinking & Leadership:

• Demonstrates active listening skills and ability to apply learnings over time
• Recognize recurrent or potential issues and problems, and know when to escalate and propose solutions, where possible
• Takes clear ownership of assigned tasks

Communication Skills:

• Express oneself clearly and concisely in written and oral communications
• Write in a clear, compelling and concise manner
• Organize ideas and information logically and sequentially

• Bachelor’s Degree
• 1+ years industry experience
• Proficient in MS office suite (MS Excel, MS Word, MS PowerPoint)
• Comfortable with technology and computers (eg. Html coding)
• Ability to multi-task
• Effective time management skills
• Strong analytical and organizational skills
• Knowledge of third-party ad servers and rich media technology

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us. 

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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