Operations Analyst

Snow’s mission is to stop organizations overpaying for the software they use, today and tomorrow. We help organizations optimize software availability, compliance and cost savings through delivery of on premise and cloud-based Software Asset Management solutions. Today we are the largest and most successful dedicated developer of SAM solutions with staff all over the world in regional locations. To sustain our explosive growth, we are looking for the brightest, and most highly-skilled people who have their best work ahead of them. Now is the right time to join Snow.

The Sales Operations department provides operational support to the global sales teams and provides a critical link between the sales and financial functions of the business. This role will primarily revolve around three key areas; Snow’s Field organization's data, reporting, and compensation. The team works closely with many other departments such as Sales and Finance to ensure that all activities are completed to a high degree of accuracy.

The global Sales Operations team is responsible for supporting throughout the entire sales cycle, including management of high-quality data in the CRM system (Salesforce), effective planning and forecasting, through to accurate achievement reporting and commission/bonus payments to the sales teams.

The Operations Analyst is expected to continually evaluate the tasks they undertake and to look for opportunities to improve existing processes.  Reporting to the Sales Operations Director, the Operations Analyst will be expected to work as a member of the wider Sales Operations team to implement new ideas and initiatives that support the efficiency of the Field organization.

Key Responsibilities

• Prepare and distribute various reporting across the Field organisation
• Provide insight and actionable analysis and recommendations to both Operations and Sales leaders
• Prepare and administer compensation plans that align to business strategy
• Collaborate with senior stakeholders to implement strategic projects and transformational initiatives
• Ensure the integrity and consistency of data quality across the sales organisation
• Review team processes with a view to improve efficiency and effectiveness
• Create and maintain strong relationships within the Field organisation and across the business 

Technical and Personal Skills

Essential

• Highly numerate with excellent attention to detail
• Strong/Advanced Microsoft Excel skills
• Able to thrive under pressure in a busy environment with organised approach to all tasks
• Flexible “Can do” attitude
• Good team player with the ability to work on own initiative
• Ability to communicate confidently
• Excellent time management and deadline oriented
• Educated to degree level

Desirable

• Min 2 years’ experience in an Analyst role, ideally in a sales or commercial environment
• Previous exposure to Sales commissions and compensation
• Demonstrable experience managing successful cross-functional projects
• Experience in working with large volumes of data
• Experience working with CRM systems, in particular Salesforce
• Previous experience is a fast moving, sales orientated company and good business acumen
• Experience of Sales commissions tools such as Xactly Incent

Qualification & Pre-Requisites

• Have the right to live and work in UK
• Educated to degree level (strongly desirable)

Who You Are

The ideal candidate for this role is a analyst looking to take the next step in their career by joining an exciting and fast paced software company in the high growth technology sector.  They have a proven ability to work with complex data and to deliver high quality work, on time and to strict deadlines.  Experience of working within a Sales Operations team and/or in an enterprise software environment is highly desirable. They appreciate the need to bring attention to detail, efficiency and the ability to communicate effectively to enable ongoing operational and sales success.

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives Snow forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business.

We are looking forward to your application.