Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
· To assist in the development of operational strategies and implementation processes to ensure contractual compliance and implementation relating to critical services associated with Vodafone fixed line sites covering M&E, General maintenance & Soft services
· To have responsibility to ensure the SLA and KPI contract requirements a met within the local area technical sites and completed on time
· To ensure operational implementation of procedures in line with Mitie and the clients resilience models
· Proactively promote an ownership culture at all levels
· To ensure the operational administration standards are adhered to. To ensure the up flow of the submissions to the administration team and the clients are timely, accurate, and comprehensive
· Be responsible for reviewing all RAMS and present to the client teams
· Achieve a high standard and quality of planned and reactive works
· Work closely with supporting mobile engineers to ensure all plant is operational with >95% uptime.
· Support other area engineers with ad hoc works as and when required
Main duties
· To carry out operations, maintenance and reactive events associated on the local area technical sites
· To link very closely with the central administration team, Area Controller, Compliance Manager and be aware of projects with any potential effects on critical services relating to the technical estate.
· To use the document management system to support the administration of the local technical estate.
· To ensure the site Critical Spares are in stock, managed, rotated as necessary and record to ensure stock levels are correct accurate.
· Escorting and management of subcontractors.
· Ensure all sub contractors are effectively managed associated with a critical environment.
· Responsible for all persons on site conducting their business in a safe manner following H&S best practice.
Responsible for monitoring site the close out of actions following site audits and inspections
· Maintain cleanliness across allocated plant to high standard
· Ensure concerns and queries are resolved or escalated to line management promptly
· To understand and comply with all company policies and procedures
· To comply with all Health and Safety policies and procedures, To pro-actively demonstrate and adhere to the Company’s values of People, Passion, Fresh Thinking and Exciting Futures
Desiable - Have High Voltage experience with appointed person experience.
Health and Safety responsibilities
• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.
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