Senior Business Analyst

Specialists in industry disruption, eWave is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers.

Partnering with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market.

Our team is our strongest asset, and together, we’re reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We’re thinkers, we’re creatives, we’re technologists, and we’re looking for people to join us on our journey.

An opportunity for a talented Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

The position is remote-friendly and can be based anywhere

RESPONSIBILITIES

• Gather & document customer requirements, map them to platform capabilities and build solution architecture.
• Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
• Create ’as is’ and ’to be’ process maps.
• Provide recommendations for process improvements.
• Identify strengths and weaknesses in the current client systems and processes.
• Hold continuous communication flow with external stakeholders.
• Take full ownership of project and software support documentation.
• Analyze and design the SFCC system.
• As a Senior team member provide learning support to more junior colleagues.

• You have at least 5 years of experience working as a Business analyst and practical knowledge of Salesforce Commerce Cloud
• Experience in documenting and analyzing system integration solutions
• Skilled in negotiations and stakeholder management
• Experience in teaching others on ways of completing tasks and using various techniques of BA
• Full working proficiency in English, both, written and spoken
• Experience in generating ideas for change and improvement strategies of the project and processes.

• Remote Work Opportunities with an ultra flexible working culture
• Professional Mentoring Program with Semi-Annual Performance Review, 360 Feedback and Individual Growth Roadmap
• Multiple learning opportunities and professional certification programs
• Working as a part of a Global team in a Multicultural Environment
• Unlimited Paid Annual Leave (after first 12 months of employment)
• Gifted Birthday Leave
• Rewarding Compensation Package

Dare to be different!