Senior Developer Advocate

Shopify is the leading omni-channel commerce platform. Merchants use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business, from payments to shipping. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Headquartered in Ottawa, Canada, Shopify currently powers over 1.7 million businesses in approximately 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

As a Senior Developer Advocate, you ensure that Shopify builds the most developer-friendly commerce platform in the world. We expect you to bring or develop a long-term industry vision in your area of responsibility and work with our product and engineering teams to shape the future of the platform. To do so, you will be the first to try things out, to build proofs of concept, and the first to figure out where things break. You will need to build solid relationships with our platform’s internal and external users and understand their challenges to represent them at every step of our platform’s development: you will act as the voice of developers. You will also understand the landscape of competing tools and products developers could choose as alternatives to Shopify and ensure we stay ahead. Finally, you will invest some of your time building and supporting developer tools, client libraries or anything else that you think could improve the developer experience in your area of expertise.

This is a unique opportunity to influence the future of commerce and positively impact the lives of developers, merchants, and shoppers around the world.

*This is not a traditional "Developer Advocate" role as this person will be expected to advocate for internal Shopifolk and partners regarding systems, implementations, and processes. 

Responsibilities:

• Be the voice of the developer

• Define and be responsible for the expected quality standards of our developer experience; drive its adoption among product and engineering teams

• Build proof of concepts, and exercise new developer products and APIs

• Work with your peers in the developer advocacy craft, provide a wider context to your assigned product area to ensure we ship a cohesive platform

• Build a deep understanding of different product verticals to become a domain expert by working with internal product teams and external partners

• Understand, measure and mitigate the impact on new changes our developer ecosystem

• Review documentation updates, new tutorials and other public-facing content to make sure it is technically accurate and aligns with the long term vision of our platform

Qualifications:

• Previous experience in a similar role and a passion for development advocacy

• Familiarity building apps on web platforms (bonus points for having built a Shopify app in the past)

• Excellent communication skills. Past exposure to public speaking and/or live streaming would be an asset

• Demonstrable programming foundations; you will be coding up to 50% of your time in this role

• Comfortable managing complex dependencies and competing priorities

Closing date: Friday November 5 at 5:00 pm EST

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.

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All your information will be kept confidential according to EEO guidelines.