Senior Solutions Engineer Canada

Shopify is the leading omni-channel commerce platform. Merchants use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business, from payments to shipping. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Headquartered in Ottawa, Canada, Shopify currently powers over 1,000,000 businesses in approximately 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Shopify is making enterprise commerce simple.  We give high growth, high volume merchants the scalability, reliability and flexibility they need to thrive in the ever changing landscape of commerce. 

We are revolutionizing how we work and partner with our merchants by operating in a fully distributed work-from-home digital by default environment as we build the future of commerce.

Our Canada Region is in hyper-growth mode to power commerce for companies like Staples, Mastermind Toys, Knix and more. Alongside sales, the Canada Solutions Engineering teams work directly with notable brands and entrepreneurs to develop their commerce strategies whether that is starting or expanding their brick & mortar operations or e-commerce business, adopting our Retail solutions, or leveraging the power of Shopify Payments to scale. This is where you can come in…

As a Canada Solutions Engineer, you’ll drive the technical solutioning for our Canadian merchants, build POCs, lead demonstrations and enable our sales and partners teams to show how merchants can accelerate the growth of their business with Shopify. 

Shopify is a remote-first environment. Candidates can be based out of Toronto, Ottawa, Halifax, Montreal, Waterloo & St John's. 

Requirements for the role:

• Solid understanding of Cloud-based technologies and SaaS fundamentals
• Deep understanding of technical strategy as it relates to operating and growing commerce businesses
• Hands-on skills of Frontend Web development (HTML, JavaScript, CSS, Liquid)
• Strong API knowledge (REST and GraphQL) for enterprise integrations.
• Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
• A powerful video conference presence with confidence handling executive-level conversations

You'll be working on things like: 

• Working to help qualify and close deals from a technical requirements perspective for Sales team and development partners/agencies
  Engaging with enterprise clients through requirements discovery and strategic consulting sessions
  Creating customized product demos and proof of concepts for use during on-site or virtual client demonstrations
  Becoming an expert on Shopify’s application ecosystem and integrations
  Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends
  Mentoring and coaching the sales team on technical aspects of Shopify Plus

Bonus experience:

• ECommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B)
• Familiarity with version control systems (e.g., Github) 

This post closes on Monday November 1, 2021 at 5:00pm EST.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.