Salesforce CRM Developer

The successful candidate must have developer experience of Salesforce CRM systems, which might mean;

• Experience of developing a Salesforce solution with new service requirements

• Salesforce certification; Salesforce Certified Advanced Administrator

• Salesforce Platform Developer I

• Experience of working in a public-facing non-sales Salesforce environment

• Experience of adapting a Salesforce solution to fit the business needs

• Demonstrates adding value from their suggested solutions

Key Skills

• Ability to produce technical CRM documentation in addition to engaging with

colleagues of a non-technical background

• Ability to understand and communicate customer problems

• Problem solving and solutions focussed

• Analytical mindset

• Strong attention to detail / detail orientated manner

• Project Management

• Knowledge around CRM best practice development

Slightly more data led than a Salesforce Admin, and sometimes the next step for a Salesforce

Administrator in their career. A Salesforce Business Analyst may have experience implementing

Salesforce end-to-end and possess in-depth knowledge of the capabilities and limitations of Salesforce.

Salesforce BAs can be functional and hands-on, but typically work with Salesforce Administrators.

The job role of a Salesforce Business Analyst requires gathering and analysing business requirements

and converting them into effective Salesforce solutions that will help boost revenue generation. They

also usually run, manage and analyse the salesforce implementations within an organisation.

Typical Salesforce Business Analyst tasks and behaviours might include:

• documenting baseline information and requirements

• developing and defining project roadmaps

• liaising with managers and stakeholders

• driving Salesforce projects forward

• analysing Salesforce implementations

• applying best practice methodology

• solving issues during testing

• What qualities will a Salesforce Business Analyst typically possess?

• An analytical mindset. Being able to analyse multiple data sources in an investigative manner

• A lover of all things data. Tracking and evaluating in a detail orientated manner will excite this

kind of person, and they’ll be able to advise the business on what should be reported on for

value-add

• The ability to make decisions fast

• Being able to make actionable recommendations based on data findings will be important.

• The ability to take the initiative. They’ll need to be able to tell the business what they need

All your information will be kept confidential according to EEO guidelines.