Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.
Position Summary
Experian Marketing Services is looking for a highly motivated Infrastructure Program Manager that can lead our DevOps, Scrum Masters and Security Governance teams to execute strategic infrastructure, security and AGILE programs. You will be leading a group of DevOps engineers, security lead, system administrators and scrum masters, providing foundational support and enabling development teams to improve time to market & deliver high quality secure software that aligns with organization’s policy and strategy.
Primary Responsibilities include:
· Build a high-performance team and contribute to a culture of technical and operational excellence.
· Lead a team of DevOps engineers, system administrators, security lead and scrum masters, including mentorship (technical and soft skills), career path definition, conducting 1 on 1 sessions, & performance reviews
· Partner with development, service delivery, compliance, and Experian Global Security teams to build shared goals
· Lead and coordinate internal and external audit activities to provide technical guidance and remediation recommendations
· Establish and provide guidance on best practices in CICD, system operations, vulnerability management and agile adoption; Constantly review processes and find ways to improve efficiency
· Establish a process to track and report security vulnerabilities, manage enterprise security programs for the business unit
· Interact with clients as escalation points for incidents, communicate root cause analysis and resolution timeline
· Act as Agile Community Lead for the business unit, guiding scrum masters for maturing processes & best practices relevant to agile methodology
· Proactively remove obstacles to drive momentum and progress. Identify communication gaps, manage issue escalations and provide support to teams balancing competing priorities
· B.S. degree in Computer Science, Information Systems, Engineering or related discipline
· 5+ years of overall technology experience, DevOps and system administrator experience is highly desired
· Minimum 3 years of management experience with direct reports
· Experience with CICD tools (such as Jenkins) & Big Data management (Hadoop/HBase)
· Knowledge of JAVA, BitBucket/GIT, Spark, REST/JSON API, Cloudera (CDP), AWS Cloud is a plus
· Experience working in an Agile environment
· PMP certification is a plus
· Strong technical and business aptitude
· Reliable, self-motivated, willing to accept responsibility and accountability
· Strong organizational, time management and problem-solving skills
· Strong interpersonal and diplomacy skills
· Proven oral and written communication skills, both technical and business focused
· Thrives in a fast-paced environment
Culture at Experian
Our uniqueness is that we truly value yours.
Experian's culture, people and environments are key differentiators. We take our people agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on
We’re an award-winning organization due to our strong people focus
Experian isn't just growing, we're leveraging cutting edge data science, design thinking and passion to build tomorrow's credit solutions. Innovation is a critical part of Experian's DNA and culture
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
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