Scheduling Manager/Director - Soar Autism Center

Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally-appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play-based model of ABA therapy based on the principles of the Early Start Denver Model.

Soar is hiring for a Scheduling Manager/Director to help manage a complex set of schedules for our employees and clients across our 3 Denver clinics. We are rapidly growing and need dedicated support in scheduling to ensure employee satisfaction and clinic success as we launch new sites. Join us as we strive to advance the standard of care in autism therapy today!

The role is a good fit for a candidate who likes solving scheduling puzzles, supporting sustainable schedules for our employees, is detail-oriented, and mission-driven about helping young children with autism spectrum disorder.

Specific responsibilities would include the following:

• Onboarding
  • Manage onboarding for clients and staff across multiple locations
  • Maintain fidelity to Soar’s onboarding process timelines and work to improve both
  • Develop and provide continued monitoring of onboarding and scheduling protocols and systems to ensure smooth operations
• Scheduling
  • Work with our senior clinicians to determine ideal schedules for new clients being onboarded to the clinic
  • Be responsible for ensuring all clients are scheduled to their clinical recommendation that's been agreed upon by the family and clinical team
  • Build schedules that balance clinician recommendations and family needs
  • Work with partner clinicians and RBT trainers to manage scheduling needs for the center
  • Oversee other staff members who execute daily scheduling changes (e.g., client or employee absences)
  • Make long-term changes to employees’ schedules to ensure sustainability and fit their changing needs (e.g., if an employee is going back to school)
  • Lead planning and ensure preparedness for yearly changes in the schedule (e.g., winter holidays, back-to-school, summer holidays), including gathering input from employees and clients to develop a plan
  • Help our senior leadership team make decisions on scheduling policies and processes to ensure the success of our centers
• Reception (supporting responsibility)
  • Help manage inbound outreach to our centers

• Completed a 4-year bachelor’s or associate’s degree
• Prefer 3-5+ years of experience in the healthcare provider space, but would consider alternative backgrounds that demonstrate a similar skillset
• Minimum 1 year of experience in scheduling, preferably at an ABA provider
• Experience with scheduling systems, preferably Accupoint

This is a salaried role with full health, dental, and vision benefits; retirement contribution; and PTO/sick days. Successful candidates will have opportunity to grow into larger roles around overseeing scheduling and/or other clinic operations over larger numbers of clinics.

Soar Autism Center believes in and is committed to diversity and inclusion at every level of its organization. We are an equal opportunity employer and will not tolerate discrimination or harassment in the workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

To apply, please send us your resume. We look forward to hearing from you!