Senior Product Manager

Who is Purpose Financial:

Purpose Financial is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. We are developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Financial's businesses include Purpose Investments, Thinking Capital, and Purpose Advisor Solutions.

Who is Thinking Capital:

At Thinking Capital, we’re changing the landscape of financial technology!  Simply put, our mission is to empower Canadian small businesses through innovative financial services. At the heart of our offering is our digital experience, which is powered by our proprietary software platform, our real time connections to a multitude of data sources and our advanced data science models. We are squarely in the corner of owners and entrepreneurs, providing for them, and at the right moment, the financial support they need to grow and thrive.

You have an innate passion for creating, building, and driving new products into the market.  You take pride in creating value from nothing, creating teams from people, products from code, and solutions from problems.

We are looking for a strong, proven, zero to one product manager to lead our new products from conception through to product-market fit and growth for new, innovative, and cutting-edge digital products that help our small business customers succeed, the bedrock of our economy.

You will fill a crucial role at Thinking Capital. Reporting to our VP, Head of Product, you will help lead an elite team of experienced software engineers, product owners, marketers, and data professionals to drive the evolution of Thinking Capital’s small business financial products.  You will drive customer value with our comprehensive suite of services enabling business owners to manage and grow by bringing new products to market.

As a Product Manager at Thinking Capital, you will wear many hats, including product owner and product marketer to bring your products to life. You will collaborate with our customers and internal stakeholders to translate our corporate OKRs and priorities into a product roadmap and work closely with the product and development teams to deliver. The successful candidate will have a proven track record of being a customer focussed and working collaboratively with development teams to bring value back to our customers. 

At Thinking Capital, we believe in empowering people to take ownership of customer problems and bring innovative digital products to life from 0-1 for our small business customers. 

What You Will Do:

• Evangelize the payments and new product initiatives vision, product roadmap constantly so all stakeholders are aligned, have context, and understand where we are going
• Take an outside-in approach to develop new products by focussing primarily on customer pain points to drive value back to our customers
• Develop and manage the product roadmap for your area of responsibility, continuously articulating your rationale for prioritization and driving tough tradeoffs to balance competing stakeholder interests
• Constantly assess product-market fit, using customer insights and feedback, competitive analysis, and your own industry knowledge to adapt to changing conditions and refine your approach
• Represent the customer. Be the voice of the customer. Build impactful, lasting customer relationships. Bring the customer's voice into the product creation process
• Actively assesses and prioritize unplanned issues, working closely with teammates and with stakeholders across the organization to understand the business impact, complexity, and priority
• Work within our iterative product development process and take ownership to ensure delivery deadlines are met
• Develop, monitor progress, and improve on key performance indicators for your area of responsibility
• Engage cross-functionally with marketing, sales, risk, engineering, data, and other stakeholders to ensure flawless go-to-market execution of your initiatives
• Foster an environment that promotes innovation. Think beyond what the customers are asking for and design what the customer hasn't even considered.

What you Bring

• 5 years or more of relevant and progressive experience in Product Management in financial services or in SaaS companies
• Proven track record of launching new products and finding product-market fit
• Strategic and business-minded with a strong passion for helping customers and providing solutions to their problems.
• Excellent leading, influencing, and negotiation skills - strong ability to build consensus and get buy-in on product vision and direction, and orient teams to the actions required for success.
• Excellent time management skills and highly organized with the ability to multitask, execute on short-term projects and manage ongoing long-term strategies.
• Ability to successfully manage multiple projects simultaneously and handle a fast-paced work environment, new challenges, and changing priorities
• Excellent interpersonal skills - you can build and scale stable relationships with a diverse array of stakeholders both internally, and externally with prospects and customers
• The propensity to stay calm and reasonable under pressure, with sound judgment and decision-making abilities.
• Team player with strong collaboration skills - you seek to understand, ask the right questions, communicate proactively and effectively on the goals and outcomes for an owned product, and involve the right people at the right time.
• You have grit - you are conscientious, resilient, and dedicated to achieving excellence and driving results

Why you should join us?

•  We believe in innovation and vibrant culture - work for an innovative, people-first, financial services firm that values entrepreneurialism
• We believe in a flexible work structure – A flexible hybrid work model that empowers you to do your best work whether at home or at the office
• We care about your rewards - Competitive compensation including equity programs
• We care about your health – comprehensive group health and dental benefits and life insurance, including a Lifestyle Spending Account for all your wellness needs
• We care about your rest - a flexible paid-time-off policy with unlimited vacation days, flexible sick and mental health days
• We care about your family - Paid parental leave for eligible employees with top-up
• We care about your future – Group RRSP matching and TFSA program in Purpose funds
• We care about your development – subsidies are available for courses and tuition

Purpose Financial is an equal employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the Talent team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.

In light of the COVID-19 pandemic, we are currently working from home. The safety and wellbeing of our teams is our top priority and office time is currently available on a voluntary basis. Our future work philosophy will be a hybrid model allowing for flexibility and collaboration.

For safety reasons, Purpose Financial has adopted a vaccination policy that allows only fully vaccinated employees to enter our offices.