Trade Show and Events Manager

 Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

Experian is the power behind the data. As the leading holder of consumer and business credit data, we’re transforming data into solutions that advance industries, move companies forward and improve the lives of millions of consumers around the world. Five years running, we have been named by Forbes magazine as one of the “World’s Most Innovative Companies,” and recently named #1 top workplace in Orange County, California.

With operations stretching globally, Experian is 17,000 people strong, supporting clients and operations in more than 80 countries. Generating nearly $5 billion in revenue annually, Experian is primed for growth and searching for the most talented and innovative people to join our family and take us to new heights.

We are seeking a creative, energetic self-starter to join our growing team. The Event Manager position requires previous experience in the tradeshow, executive briefing, and events industry. Strong project management skills, attention to detail and ability to meet multiple deadlines. Top-notch customer service skills required to interact with high-touch clients and senior leadership. Individual thrives in a high performing team with a fast-paced, multi-project, collaborative environment.

Responsibilities include:

·         Work closely with the Senior Event Manager, Integrated Marketing team plus other internal stakeholders and external vendor partners to ensure event executions are aligned to business objectives.

·         Provide project management for corporate event program including tradeshows, executive briefings, and hosted client events

·         Ability to create and manage event websites, deploy communications, and produce registration reports within the Cvent registration management software system.

·         Plan, rehearse and execute virtual industry tradeshows and internal client events utilizing MS Teams and Webex. Collaborate with IT team on hosting platform needs.

·         Work with tradeshow display house to secure booth materials, promotional items and marketing materials needed for each and event.

·         Manage event suppliers & vendors for event service orders, registrations lists, housing lists, audio visual orders, room set-ups, meeting materials and catering/menus.

·         Assist in developing and proofing content for virtual & physical event booths, web site, event emails and other event materials.

·         Maintain detailed administrative and procedural processes to ensure accuracy and efficiency.

·         Create agenda, supply advance materials, and execute follow-up for briefings and events.

·         Work with the Senior Event Manager and Finance in reconciling event cost center budgets and providing future event budget estimates.

·         Work with the Integrated Marketing team to create and manage project timelines for events deliverables, including those that involve outside vendors, and various Experian business units.

·         Work directly with various levels of Experian management, outside vendors, hotel/venue suppliers and Experian clients.

·         Keep abreast of industry trends, technology and share best practices.

·         Support survey summary report development and other post-event metrics to identify success and areas of opportunity.

·         Support efforts to develop and maintain relevant event databases and mailing lists.

·         Provide onsite support at events when assigned.

·         Bring energy, creativity, and new ideas to contribute to a successful team.

·         Demonstrate event planning and event management standard methodologies.

·         Strong communication skills are needed to work with cross-department and cross-function teams.

• Position is based in Costa Mesa, CA
• Travel Required

• 5+ years minimum event support experience, preferably in a corporate environment.
• 3+ year experience hosting virtual events required; within MS Teams and Webex desired.
• Strong experience within Cvent online registration management software is required. Skilled in creating registration websites & registration sites, uploading lists, deploying communications, and extracting reports.
• Experience with Wrike project tracking application required.
• Experience in Salesforce and Terminus engagement hub is desired.
• Experience with Alchemer survey software is desired.
• Basic Knowledge of Adobe or Canva is a plus.
• Strong MS Office Skills especially Outlook, PowerPoint and Excel desired.
• Exceptional organizational and project management skills with ability to collaborate with various team members and work under tight deadline pressures.
• Ability to work independently and demonstrate initiative.
• Familiarity with event accounting and billing processes.
• Excellent customer service skills needed for vendor relations, client interaction and stakeholder presentations.
• Dedicated and creative thinker; problem solver and ability to “think and make decisions on your feet”
• Experience working in a dynamic environment and track record of successful execution of multiple events with opposing priorities.

·         Strong program, project, and time management skills – highly organized, detail focused, results driven, accountable with the ability to handle stress and last-minute, urgent requests.

·         Undergraduate degree is required, preferably in event management, marketing, or communications.

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.