Receptionist

Piano Music Center is a family owned and operated business. Using our many years of experience both in the music industry in general and the piano industry in particular, we have done our best to create the proper atmosphere for you to choose the instrument that fulfills your desires and needs. We provide the best choice of products, the best of service, and the best of education about our products so that you feel comfortable and satisfied making your decision.

Piano Music Center has a large selection of new Yamaha, Young Chang, and Kawai grands, consoles and upright, Yamaha Clavinova digital pianos and Yamaha Disklavier player pianos. Pre-owned pianos are also available.

We are seeking a work from home Receptionist to become a part of our team! You will assist with the following:

Responsibilities:

• Answer phone
• Return customer calls
• Scheduling
• Updating data in the system
• Call all customers the day before to confirm they are ready for their deliveries.
• Collect and process the paper work associated with pick up and drop offs.
• Compiling data in to spreadsheets of trips.
• Uploading trip paperwork for invoicing.

Benefits

Requirements

Knowledge and skills needed

• Ability to read and interpret documents such as BOL's, emails, and process documents.
• Ability to multi-task and work with deadlines.
• Proficient in general office functions such as typing, copying.
• Ability to add, subtract, multiply and divide in all units of measure
• Proficient in Excel and Word, and web based data entry.

Summary of Experience and Education

• High School Diploma or General Education Degree (GED) (PREFERRED)
• One year or more related experience and/or training or equivalent combination of education and experience. (PREFERRED)
• One year or more of customer service experience in a logistics setting (PREFERRED)

--Medical Insurance Plan

--Dental Plans

--Vision Plans

--Life Insurance and Accident & Disability

--401(k) Retirement

--Paid Time Off & Flexible Schedule

--Employee Assistance Program (EAP)

--Education Assistant

--Flexible Schedule

--Work from home