Associate Director, Business Management

PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys. 

At PHM, we sit squarely at the intersection of Publicis Health, the largest Healthcare Communications network in the world, and Publicis Media, the number one buyer of media in the US. This gives us access to talent, technology and data to help us deliver the market-leading solutions that give our clients true competitive advantage.  

While we have grown to be the No. 1 agency in our industry, at heart we're still a startup. It's that energy and spirit of innovation that allows us to create bold and meaningful "health media firsts" for our clients, and to do it all with #phmlove. 

At Publicis Health, we are united around one purpose: to create a world where people are equipped and motivated to take control of their health. We transform healthcare marketing and communications into healthcare engagement. We believe healthcare marketing is healthcare, fostering healthy conversations, healthy behaviors and healthy people.
 

The Associate Director is responsible for financial management of media budgets and project management of financial deliverables across multiple teams. The Associate Director also has a holistic view of PHM processes and provides insight, training, and follow-up, thereof. 

Key Responsibilities 

• Accountable for overseeing flawless the lifecycle of financial deliverables from project start to finish 

• Attends monthly meetings with internal stakeholders to confirm revenue, project pacing, and client P&L 

• Accountable for Revenue Forecast document accuracy and business lead approval 

• Expert at creating, relaying and abiding Client best practices in regards to scoping, invoicing, and financial tracking.  Owns the revision or enhancement of those processes. 

• Day-to-day point of contact for procurement of and procurement deliverables of small to medium clients 

• Leads brand client financial discussions and has increasingly independent accountability 

• Escalation point of contact for day-to-day brand clients 

• Accountable for the Client Operation team’s completion and accuracy of the financial deliverables calendar for internal and client deliverables.  Responsible that internal team is kept apprised of status on all jobs by issuing timely and accurate documentation and correspondence. 

• Implements rollout of new systems and processes across client, and often Business Management capability 

• Accountable for accuracy of working media statements of work 

• Accountable for accuracy of all fee statements of work, including intercompany 

• Can read and interpret Master Service Agreements (MSAs) 

• Highly organized with great attention to detail 

• Expert understanding of scoping process, general media processes, and client financial responsibilities 

• Advanced knowledge of all PHM services (Planning & Buying, Platforms, Tech, BI, etc.) 

• Advanced in pricing and scoping, so that able to “gut” price work 

• Able to recognize and problem solve increasingly complex issues without oversight and provide alternative solutions 

• Advanced to expert Excel skills 

All your information will be kept confidential according to EEO guidelines.