Pensions Adviser

At Mitie, you will be working for the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. You will be part of a workforce with over 77,000 people, 100+ office locations, and thousands of customers across the country, there is no limit to what you can achieve if you work for us.

Purpose of the role

The Mitie Group, in-house, Pension Team is responsible for pension and life assurance benefits for c75000 employees across multiple pension arrangements, including private and public sector schemes.  The role is to provide essential administration support and deliver professional and accurate pension advice to members, the business, third party advisors and Trustees, across these schemes.

Key Responsibilities

Administration of Public Sector Schemes (LGPS/CSPS/NHSPS)

·       Manage and respond to questions arising from all sources

·       Undertake year end compliance tasks and other regular processing, including occasional audits

·       Understand and maintain knowledge of the scheme basis and administration requirements

·       Ensure correct and timely implementation (and exit) of new Schemes under TUPE process. Assist in the bulk transfer process when required. 

·       Support the business to ensure the correct Scheme process is followed for ill health early retirements, death in service, early retirements.

·       Assist with the distribution of scheme member communications

·       Undertake projects as directed, including the updating of public sector documentation

·       Maintain scheme information controls for multiple schemes and contracts

Administration of Life Assurance Claims and Payments

·       Prepare case summary for Trustees

·       Review documentation and checklists and liaise with the business to collate correct information

·       Submit claim to insurer and ensure payment made in accordance with Trustee discretion

·       Support business to ensure correct process for life assurance claims is followed

·       Maintain DIS controls

General Administration for all other pension schemes

·       Provide advice for all other pension and life assurance arrangements as required

·       Assist with projects and reoccurring tasks as required

·       Maintain and review the group pensions inbox

Key Attributes

·       Excellent analytical ability and numeracy skills with a methodical approach to data work

·       Understands the needs for good controls and actively works to improve controls in place

·       Pro-active, with ability to work under own initiative without direction

·       Ability to work to deadlines and targets and able to prioritise tasks under pressure

·       Team player, with sound commercial awareness

·       Good communicator with an adaptable style to meet the needs of different stakeholder

·       Continuously develop self by maintaining up to date pension knowledge

·       Flexible, adaptable and ability to travel occasionally

Knowledge and Experience

·       Good administration experience in a corporate environment

·       Ideally understand defined benefit and defined contribution pension schemes

·       Ideally have a working knowledge of group life assurance arrangements

·       Ideally have an understanding of TUPE and the impact on pension and life assurance benefits

·       Excellent knowledge of Excel for data analysis and be proficient in Microsoft Word

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.