Account Leader

Blockit delivers the leading digital care coordination solution that results in a significant reduction in leakage and improvement in overall patient outcomes.  Serving over 20,000 providers across leading health systems nationwide, Blockit’s solutions for the entire healthcare ecosystem enables high technology optimization while high touch for the patient.  The company’s award-winning deeply integrated AI platform leverages existing EMR investment and transforms how health systems understand and optimize the patient journey. To learn more, visit www.blockitnow.com

We are looking for an energetic and highly self-motivated Account Leader to join our growing team. If you’re an ambitious individual who wants to build a career in a leading edge healthcare technology company, then we want to work with you.  As a team member, you will directly impact revenue growth and retention, customer satisfaction and overall company success. 

The Account Leader is a critical part of our customer success and sales team. You will be responsible for the growth and renewal of our existing customer base. As the principal contact for our customers, you will work to identify expansion opportunities ensuring we maintain consistently high renewal rates.

This role will primarily consist of working closely with client stakeholders to maximize the return on the investment while ensuring the highest level of customer satisfaction overall.  In addition, you’ll get to contribute to other areas of the organization such as customer success and sales. We are always looking to offer promotional opportunities to our team members and are targeting this role specifically for growth and quick advancement.

For this role, very strong interpersonal and organizational skills are a must. Each day, you will manage multiple high-priority clients in collaboration with internal teams.  The role will be challenging, fast paced, and very rewarding.

PRIMARY RESPONSIBILITIES:

Directly responsible for managing a portfolio of assigned customer accounts to ensure we maximize expansion opportunities

Serve as the point of contact for our existing customers and drive all renewal and expansion sales opportunities

Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services

Develop new business with existing clients and identify areas of improvement to meet objectives

What we’re looking for:

Someone who is independent and capable of handling ambiguity

Excellent communication and presentation skills, with strong ability to engage and persuade

Unparalleled salesmanship: ability to dynamically craft customized solutions that meet the needs of customers while capturing maximum value

Ability to pursue a structured, analytical and solution-oriented sales approach, combined with a high degree of enthusiasm to meet challenging sales targets

Excellent cross-functional collaboration and consultation, developing good working relationships with other teams

Ability to perform and deliver multiple, concurrent projects on time

Confident and enthusiastic when presenting information to decision-makers, always working to align needs with our solutions

You are highly motivated to achieve your earning potential

You are comfortable making calls and web-conference demonstrations, with excellent remote or in person presence

You are extremely organized and have a proven ability to exceed performance goals

You thrive in a fast-paced, competitive team environment

2+ years in a healthcare technology sales or consulting capacity

1-3 years of B2B sales experience in proactive sales roles in enterprise software or commerce solutions via phone, preferably in related subscription/software/healthcare industries 

Results-driven, with a proven record of using reporting metrics/KPIs to track progress against goals. 

Bachelor’s degree or equivalent combination of experience preferred

All your information will be kept confidential according to EEO guidelines.