Engineering Program Manager,

Shopify is a commerce platform with the mission to make commerce better for everyone. We power over one million merchants around the world, and we’re just getting started. At Shopify, we ship on quality instead of time. Our teams deploy new code many times a day, and our production scale is massive.

Having a unified vision, a North Star, is vitally important to ensure that we are all headed in the same direction. No matter the size or experience, we want to power every merchant’s experience. This is why we’re all here.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across the Americas where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

As an Engineering Program Manager, you'll be a part of a new and highly adaptable team embedded in the Office of the CTO that has the autonomy to solve a broad variety of engineering problems at Shopify using innovative approaches. Resourcefulness is key - you’ll need to quickly gather context on our infrastructure, systems, software and safeguards to be able to have an impact and help us scale while staying reliable and available.

If you want to take the lead on work that impacts thousands of developers and millions of customers, and you genuinely enjoy tackling problems of complex systems, then this job is for you. 

Projects you could work on: 

• Address the technology and organizational needs to keep improving Shopify’s development team’s productivity and happiness
• Help create and enforce processes for taking a service to production, without it ever turning into bureaucracy
• Connect the dots between projects, programs and people at Shopify - making sure best practices are being integrated in our engineering work and every team member is empowered to achieve their best work
• Help us build our engineering roadmaps, and help our development teams make better decisions
• Identify opportunities to better serve our merchants through our development team, build and present cases to address them, and drive them to successful completion

Required experience for the role: 

• Software development experience, Computer Science/Software Engineering education, or experience working with developers
• Proven ability to deal with complex problems, treat large amounts of information, and easily build and maintain a solid network within organizations
• Great communication skills, with experience communicating to large technical teams
• Proven track record delivering cross-team and cross-organization initiatives through project management and process design
• Familiarity working with senior stakeholders (Director level and up) across the organization, both technical and non technical, to develop roadmaps, integrate with larger company initiatives and deliver business value
• Experience with change management at scale
• A commitment and drive for quality, and the ability to view challenges with a holistic perspective and encourage cross-team collaboration
• Growth mindset with a healthy dose of humility. You lead by example by being willing to roll up your sleeves and contribute tactically if that’s what is needed 

Relevant experience for the role: 

• Experience working with remote teams
• Capable of translating technical jargon and complicated concepts into something totally simple and easily understood 

Bonus experience:

• Familiarity with G Suite and possibly Apps Script
• Experience with Ruby on Rails and SQL
• Working knowledge of Git and Github