UX Project Manager

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Experian Consumer Services provides credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach. This group is divided into two divisions; the Direct-to-Consumer team provides these solutions directly to consumers while the Partner Solutions team empowers companies to provide these solutions to their consumers. 

Whether it is directly through our apps/websites or via one of our partners, consumers now have direct access to valuable credit education and identity protection solutions that help them protect their personal information. We are also the leader in Global Data Breach services, helping businesses for over 15 years.

At Experian, UX Design is a group of talented multidisciplinary experts that craft innovative and pleasing user centered products. As a UX Project Manager, you will be vital part of making sure stuff gets done!

What daily life will look like

• Ensure that all projects are delivered on-time, within scope
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Establish, Maintain and Manage the relationship with all key stakeholders
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation
• Schedule meetings with key stakeholders for projects and track with meeting notes
• Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Develop comprehensive project plans to be shared with key stakeholders
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document needs

What we'd like to see

• Proven working experience in project management
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office, Jira, and Lucid chart

Perks

• Three weeks of vacation to start, five sick days and two volunteer days (plus twelve paid holidays)
• Competitive pay and comprehensive benefits package, with a bonus target of 10%
• Flexible work schedule and relaxed dress code
• This is a fully remote team so you can be based anywhere in the US for this position.

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.