Field Account Manager

at

Daisy Group

Remote, United Kingdom
Full Time
3y ago

Company Description

Job Title: Field Account Manager

Salary: Up to £50,000 DOE + Car Allowance 

Location: Nationwide, Field based

Daisy Corporate Services have an exciting opportunity for proven Account Managers to join our Commercial Sales Team. You will be driving the sales engagement for existing customers, as well as identifying and winning New Logo opportunities into corporate businesses. 

As an Account Manager you will be responsible for acquisition, retention and growth of market share, revenue and profit for the corporate B2B market opportunities. This role will focus on the retention, development, leading and executing the sales strategy and growth activities of existing Daisy Corporate Services customers. The team encompasses the sale of all products and services within Daisy Corporate services proposition. 

The successful candidates will be able to demonstrate dedication, drive and ambition with an ability to work comfortably in dynamic environment.

Job Description

  • Growth, development and management of the existing account base
  • Manage customer relationships in order to grow and retain existing customer revenues.  
  • Introduce, actively promote and sell new IT services from across the Daisy portfolio to new and existing customers.
  • Manage own performance against pre-defined targets for growth of the existing customer base
  • To manage each assigned customer through regular contact by telephone, email, face to face sales meetings.
  • Prepare and submit all documentation relating to existing customer contracts to enable changes to be made as/when required.
  • Prepare and maintain on the CRM a monthly forecast and pipeline to your direct report for inclusion in the sales forecasts.
  • Pro-actively work with service management to ensure that customer service expectations across the organisation are being met.
  • Aid in the processing and prompt payment of invoices by your customer base.
  • Manage and update customer records on Daisy internal CRM system and contract system.
  • Lead and Manage Account development Plans and structure this approach across allocated accounts
  • Understand and implement qualification models (SCOTSMAN) for defined opportunities 
  • Be customer focused with an approach that is co-operative and flexible, whilst maintaining a diplomatic and organised approach, even under pressure

Qualifications

  • Proven outcome based selling experience.  
  • Experience of a solution selling methodology
  • Sales experience within/or understanding of the services within DCS portfolio including Managed service solutions
  • Demonstrable experience of utilising an account development plan to a positive outcome
  • Experience in creating, managing, negotiating and closing service contracts.
  • Demonstrate key relationships with market leading vendors such as Cisco, Mitel and HP.
  • An understanding of the market place and the requirements of our customers.
  • Clearly articulate how IT Solutions deliver Customer Business Value.
  • Be able to establish consistent thorough pipeline management, of at least three times target in any given period.
  • Be able to deliver against all key commission plan targets (margin/order intake/product).
  • Be able to demonstrate proven track record of over performance in most recent Sales role
  • Be able to accurately forecast monthly commitment.
  • Enthusiastic and self-motivated.
  • Excellent communication skills. 

Additional Information

What are the benefits of working at Daisy?

Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort

But working at Daisy is much more than just a fair salary. It’s about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

Our ethos is simple: the more you put in the more you get out.

Here are some of the benefits that we offer…

  • 25 days holidays, plus bank holidays, and the option to purchase more!
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married
  • Auto enrolment following probation into a salary pension scheme
  • Access to exclusive offers on a range of Daisy products
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Onkar By: Onkar