IT Analyst

at

Resultant

Indianapolis, IN
Full Time
3y ago

Company Description

We are a passionate team of 300+ engineers, mathematicians, data analysts, project managers, and business consultants. But more importantly, we are active listeners, deep thinkers, and courageous problem solvers. 

The Resultant team purposefully comes together to produce a positive outcome. Our name symbolizes our commitment to empathy and collaboration—of not just delivering our clients with the best solutions, but to deeply listening to them, understanding their needs, and learning from each other in the process. The force of Resultant comes from the combined knowledge, passion, and innovation of our team and partners. 

Together, we partner with clients in the public and private sectors to help them overcome their most complex challenges, empowering our clients to drive meaningful change in their organizations and communities. In everything you do, you’ll help your clients, colleagues, and communities thrive.  

Resultant was founded as KSM Consulting in 2008. 

Job Description

To help continue our rapid growth and solve our clients’ toughest problems, we need an IT Analysts to join our Technology Services Architect team. If you love to solve problems and add value, please consider what your typical days might look like… 

  • Participate in the delivery of technology and/or security assessments for our clients to identify and recommend changes that will provide an exceptional IT experience for their organizations. 

  • Perform technical and security reviews, identifying gaps in network, systems, and security architectures and developing remediation and risk management plans. 

  • Identify, evaluate and document IT operations, strategy, services, and budget to identify shortfalls, improvement opportunities, and process improvement. 

  • Deliver assigned project commitments to clients, utilizing the entire client team as necessary and as agreed with the Project Manager.  

  • Participate in the daily planning, tracking, scheduling, and execution of project tasks. 

  • Multi-task across many assessment engagements at various stages of execution or delivery. 

  • Report and communicate assessment progress and findings to stakeholders, executive leadership, and IT Operations Teams. 

  • Lead portions of the presentations and other deliverables to the customer as needed. 

  • Assist in developing action plans to address assessment findings and improvement opportunities. 

  • Assist in the development and planning of technology or remediation projects for our clients. 

  • Assess the IT procurement and asset management functions of our clients by analyzing budgets, proposals, and vendor contracts. 

  • Review software licenses to ensure they comply with license agreements and usage standards 

  • Collaborate with clients to define cost savings, software compliances and service improvement opportunities. 

  • Perform strategic planning in conjunction with our clients, including identification and analysis of projects to fulfill strategic and operational needs. 

  • Participates in incident recoveries; helping to organize efforts of other teams as part of incident recovery. 

  • Meet and interact with customers, gathering pre-assessment information for sales and engineering efforts before the start of assessments. 

  • Partner with our sales teams to assist in the development of scopes of work and supporting documentation. 

  • Assist with the creation of business cases and RFPs. 

  • Work with the sales, service, and other team members to ensure the latest best practices are incorporated within client solutions across all assessments. 

  • Assist in the development and design of network, system, security, storage, virtualization, and cloud architectures or services to ensure reliable operations that align with client objectives. 

  • Provide technical design and deployment support on all related subjects. 

  • You will mentor team members on technical issues. 

Qualifications

Resultant requires all employees to be fully vaccinated against COVID-19 as a condition of employment.  Resultant will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.

Requesting An Accommodation

Resultant is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Resultant and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Resultant and have accommodation needs for a disability or religious observance, please contact us at [email protected] or speak with your recruiter.

  • You should have 5+ years’ IT experience in addition to a Bachelor’s degree in Computer Science or related field. 

  • You should possess certifications such relevant to previous experiences, such as Microsoft, Cisco, CompTIA, etc. 

  • Experience in project methodologies and execution. 

  • You should possess advanced level background in IT including end-user support, systems architecture, operations, budgeting. 

  • Broad experience with various operating systems, databases, virtualization, and cloud computing. 

  • Understanding of operating platforms, connectivity, security, and information storage. 

  • Knowledge and experience working with E-mail solutions, identity management, and collaboration and productivity suites. 

  • Good working knowledge of Unix and Linux Operating Systems. 

  • Must be strong in MS Windows, both server and desktop. 

  • Experience in network and systems management. 

  • Experience with network equipment and LAN/WAN configuration: Domains, TCP/IP, VPN's, switch and firewalls, wireless access points, and other networking equipment. 

  • Strong operational knowledge of VMWare and VSphere of comparable virtualization solutions. 

  • Strong operational knowledge of AWS, GCP, G Suite, Microsoft Azure, and O365 environments. 

  • Knowledge of IT security, compliance and data protection operations and legislation NIST CSF, NIST 800/53, ISO 2700x, and SOC, HIPAA, or PCI DSS. 

  • Excellent troubleshooting skills and the ability to teach others how to perform systematic troubleshooting in a timely manner. 

  • Exceptional organizational skills with ability to manage multiple priorities in a rapidly changing environment and maintain composure under pressure. 

  • Excellent Knowledge of IT systems and processes and experience evaluating internal and external technical control systems. 

  • Excellent Knowledge of cyber security and privacy principles used to manage risks related to the use, processing, storage and transmission of information or data. 

Additional Information

What you should know about Resultant:  

  •  Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.  
  • Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful.  
  • Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.  
  • Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways.  
  • We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.  
  • We pride ourselves in having the best talent in the industry and hope that you’re up for the challenge!  

What our team members say about us… 

  •   “I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.” 
  •  “I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team.” 
  •   “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.” 

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status. 

Equal Opportunity Employer 

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Onkar By: Onkar