Careers in Customer/Digital Experience

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all.

Join dentsu’s Customer / Digital Experience team where we blend strategy, design, and technology to develop user-centric customer experiences. The team combines expertise in brand building with performance marketing and new commerce opportunities to enable direct-to-consumer relationships.

Positions on the Customer / Digital Experience team focus on creating messaging that is connected through every customer interaction and ensures each touchpoint is smooth, simple, and well-designed. You will apply strategic, design, and / or technological skills to develop customer experiences that are seamlessly interconnected and deliver measurably deeper and longer customer relationships. You will work with one of dentsu’s integrated network agencies including Merkle, 360i, mcgarrybowen, and Isobar. (For a deeper dive, learn more about Merkle’s Digital Experience practice here.)

Candidates will be assessed for their fit in various types of Analytics roles ,across all of our office locations, including but not limited to:

Content Strategist / Copywriter: Create language and content that cuts through the noise to engage with consumers in simple, surprising, and empathetic ways. Artfully craft strategies and ideas in client voice that brings ideas to life.

UI / UX Developer: Conduct research, usability testing, and strategy development for conceptions and executions of end-user designs. Spread messages and brand voice in an engaging display that builds brand awareness, boosts click-ability, and increases conversions.

Software Engineer: Write code and support large scale development projects in front- and back-end / AEM code. Produce clean, efficient, high quality source code that captures the eye of target audiences.

Business Systems Analyst / Quality Assurance: Understand client marketing strategies, goals, and objectives and transform the insights into documented client use cases. Contribute to the delivery of traditional and digital marketing data and platforms, user experiences, and/or integration of various offline and online media and channels

• College degree in Business, Computer Science, MIS, or design (depending on role)
• Strong analytical, data insights, and problem-solving skills
• Demonstrate a high level of integrity, autonomy, and self-motivation
• Strong conceptual, visual, and user-centered design communication and digital workflow
• Desire to learn the media industry with potential for growth into management roles and train and mentor junior team members
• Working knowledge of AEM (for Software Engineering roles)

Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position.

All your information will be kept confidential according to EEO guidelines.