Specialist, Business Operations - Process

Expeditors International, with a worldwide presence of over 18.000 logistics specialists in more than 250 offices continue to expand. Our core services: Supply Chain Solutions, Transportation, Customs & Compliance, Distribution, Order and Risk Management. Our working conditions?  Streamlined structures, fast decision-making processes, attractive and innovative workplaces, own training centers and great team spirit. We are looking for an Specialist, Business Operations -Process for our OSL office.

Scope : 

To lead and assist in our relentless pursuit of efficiency and operational Excellence.

Global Role (50% of responsibilities):

1. ·1. Get full and proper usage of existing systems and tools by GEO’s and Operations
2. · Introduce new processes to our operations in our pursuit of relentless efficiency
3. · Receive and roll out new operating systems and related tools – and provide meaningful feedback
4. · Support the deployment and improvement of Global Business Operations strategy and efforts
5. · Collaborate with other district, regional, and global resources to build consistency in all processes
6. · Contribute to a global operational standard to create and protect the pursuit of a Best in Class operation

District Role:

1.· Take direction from Regional Manager, Business Operations – Process (RVP Region)

2.· Coordinate with local management to identify opportunities to improve quality, service, trade compliance, and profitability through the pursuit of efficiency and consistency

3. Produce expected results locally in line with Corporate standards through improved processes, visibility to performance, data governance, and exception management

4.· Identify and prioritize problem areas within business operations through communication with operational staff and via [observation, process mapping, timing studies, and other] process analysis methods

5.· Provide training for every employee in the art and application of the Fundamentals of Business Process, through both teaching and mentoring

6.  Monitor EXCEL standards and District Excellence metrics to and promote behaviors and processes to close the performance gap between districts

7. Be involved and have knowledge and understanding in customer and external ISO Audits

8.· Lead and ensure progress on corrective and preventative actions within your district

9. Work alongside the District Business Solutions (if applicable) to deliver reporting and automation to the field

10.· Present improved data and analytics for internal business opportunity and external client value

11.· Support the deployment and improvement of Global Business Operations strategy and efforts

12. Collaborate with other districts, regional and global resources to build consistency in all processes

• Masters / Bachelors degree with specialization in Logistics / Supply Chain Management, Operations Research, Business Process Management or Business Analytics.
•  Understanding of Process Fundamentals
•  Strong PC and analytical skills, including experience with Microsoft Office applications
•  Strong presentation and negotiation skills
•  Effective project management skills
•  Effective interpersonal skills, with ability to relate to employees at all levels
•  Strong organizational skills, ability to juggle multiple priorities effectively
•  Good understanding of logistics operations (preferred but not mandatory)
•  Lean/Six Sigma, BPM Certifications (preferred but not mandatory)

Please send your application including resume to:

Rasmus Larsson

District Manager, Expeditors Norway

[email protected]

+47 94861857