Should be an authority on all aspects of Salesforce application design specifically with Service Cloud.
5+ years of Salesforce experience preferably with Service Cloud with the last 3+ years as a Technical Architect.
Expert level understanding of the core Salesforce platform (Service Cloud, Community Cloud) with functional knowledge of the entire product suite, including Marketing Cloud, Integration Cloud, and App Cloud
Strong knowledge and experience of Salesforce development, configuration, and administration capabilities.
4+ Hands-on Lightning, Apex, Visualforce, JavaScript, HTML, and CSS development experience
2+ years Web Services development or experience with the Salesforce API (REST/SOAP/Bulk, etc.)
Experience in implementing advanced platform encryption using Salesforce Shield.
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
Excellent client-facing written, presentation and verbal communication skills
Salesforce Certified Technical Architect with extensive Service Cloud implementation experience.
Experience in large Service Cloud implementations in large organizations requiring diverse integration paradigms.
Deep expertise in Service Cloud Data Strategy for high volume Customer data, Point of Sale data, eCommerce transaction data and Product data for large scale organizations preferably in retail.
Active Salesforce certifications (Application and System Architect strongly preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
By: Onkar