By: Onkar
At DWS we are known for IT and cloud services innovation, and creating multi-award-winning Communications, IT, Cloud and Hardware products and services. Where we differ is through selling to other businesses, not to the public, who we proudly refer to as our 'partners'. Selling wholesale to over 6,000 independent partners, we have solid relationships and HUGE buying power with leading tier-one telcos, IT vendors, hardware distributors and manufacturers, including Vodafone, O2, BT/EE, Microsoft, TTB and Virgin Media Business. Impressive, right?
We have huge aspirations to continuously challenge what we do, and we have big dreams for the future. We are 750 strong and we are all immensely proud to work for a rapidly expanding company. We're pleased as punch with our culture which stems from a place of belonging, where you can do you; simples
Salary £21,000.00 per annum plus On Call
We are looking for a Monitoring & Automation Engineer to work in a small team responsible for engineering & developing monitoring & automation services within the company. They will be responsible for working on supporting customer platforms and services as well as supporting the development team on multiple backend platforms as well as possible UI elements.
The individual will be responsible for following up on potential pipeline leads and on-boarding new customers into the offered services and providing best practise guidance to customer points of contact.
The team have direct input into industry leading applications & features that will support the development of the Aurora front end as well as individual customer applications.
The applicant will be able to contribute to the decision making and decisions of the future platforms and features as well as maintaining an ongoing awareness of emerging tools, technologies and trends.
The applicant may be required to travel up to 30% of the working time to work at customer locations or attend customer meetings.
• Support pipeline leads through to on-boarding for customers
• Support customers with best practise within the software services
• Engineer and implement monitoring solutions for customers
• Train and teach customers with regards to the technology, processes and procedures
• Provide technical guidance and advice when new requirements are being reviewed
• Carry out any ‘ad hoc’ assignments as and when required.
• To be compliant with health and safety company policy and legislation.
Essential Criteria
Desirable Criteria
What’s in it for you? Why should you come and work for us?
Our benefits consist of; no dress code (you, do you), days off for special life events, work from anywhere concept with occasional travel to the Chandlers Ford, Hampshire office for training or meetings. Work with and learn from experts in the telecoms industry, a wellbeing and engagement team, 'if you want a career with us then grab it' concept, recognition and team/industry events as well as a whole host of other benefits which can be found on our website www.digitalwholesalesolutions.com on our Careers page.
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