Lead Product Designer, International New Markets
Etsy
Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands – Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
Job Description
What’s the role?
Etsy is home to a wide variety of markets across the globe, with a core focus on the US, UK, Canada, France, Germany, and Australia.
The New Markets team will be responsible for crafting locally credible user experiences for buyers and sellers as we continue to expand into new markets. This means working closely with our multi-functional leaders across product, research, design, and analytics to identify gaps and develop robust solutions.
We are working to make Etsy feel truly local, regardless of a buyer or seller’s preferred language and culture and exceed a buyer’s expectations when connecting with our artisans regardless of where either is located. Our mission is to help buyers find outstanding local offerings alongside one-of-a-kind international products!
This is a full-time position located in Dublin, reporting to the Product Design Manager. We offer flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to an office location 2+ times per week.
What’s product design like at Etsy?
Typically, product designers at Etsy work in a squad with a product manager, 3-5 engineers, researcher, and analyst. Together they drive their own part of Etsy, deliver solutions to challenging problems and get feedback directly from customers.
Day to day, it looks like:
- Discovering insights, opportunities, and requirements
- Testing prototypes and hypotheses with users to collect feedback
- Launching experiments and evaluating how they perform and how to iterate
- Presenting your work to peers and leadership, async and in-person
- Taking part in weekly design critiques, workshops, all hands and squad meetings
- Thinking and writing about your process and detailing your decisions
We are considering candidates based in Ireland for this position. Etsy offers three different work modes to meet the variety of needs and preferences of our team: Flex mode for candidates who are comfortable traveling to an office location 2+ times per week, Remote mode, and Office-based mode. Learn more about our flexible work modes and vaccination policy here.
Qualifications
Lead/Staff level at Etsy means:
- You raise the design bar by running independently and leveling up and giving direction to designers within your team
- You can propose new, high-impact design initiatives, lead workshops and effectively align the group around a vision and approach
- You have a track record of leading through ambiguity and crafting complex flows and customer journeys
- You embody design quality, understand what success looks like and know how to execute to launch impactful experience change
- You can think and design at a system level and improve how squads work with our design system
- You’ll regularly make use of your soft skills to persuade and build alignment: listening, negotiating, decision-making
- You’ll spend time providing leadership and mentorship to other designers who seek out your expertise
- You’ll play a key part in hiring, onboarding, and improving our team’s culture and engagement
Qualities we value in designers:
- Effective articulation of ideas and design solutions
- Expressing feedback with kindness and candor
- Tolerance for ambiguity and healthy curiosity
- Translation of quantitative & qualitative insights into design decisions
- Contribution to our culture: motivation, optimism, quality, integrity
Additional Information
If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.
For U.S. roles only:
Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
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