Product Manager, Payments Platform
Etsy
Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands – Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
Job Description
We are looking for a product manager to lead Etsy's Payments Platform squad.
The Payments team at Etsy is committed to crafting and maintaining a resilient, streamlined and scalable payments platform for buyers, sellers and Etsy globally. Available in 45 countries, Etsy Payments enables buyers and sellers to transact in 22 currencies and offers 12 different methods to pay for items on our site.
You will be joining a critical group responsible for products that keep money moving at Etsy. This squad focuses on scalability, observability, maintenance, and troubleshooting within the Payments ecosystem. Payment platform works with internal and external partners to build solutions that move money securely.
At Etsy, we work in a cross-functional team consisting of engineers, product manager, product designer, product marketer, data analyst and user researcher. Besides the immediate development squad, you will collaborate with cross-functional partners in and outside of payments.
We are considering remote candidates based in the United States for this position. Etsy offers three different work modes to meet the variety of needs and preferences of our team: Flex mode for candidates who are comfortable traveling to an office location 2+ times per week, Remote mode, and Office-based mode. Learn more about our flexible work modes and vaccination policy here.
About the Role
In this role you will:
- Partner with engineering, analytics, design, other (payments) infrastructure teams to define and prioritize the highest impact projects.
- Own and develop the Payments Platform strategy and roadmap. Prioritize work thoughtfully and communicate commitments and updates to partners on an ongoing cadence.
- Lead the squad's execution by collaborating closely with engineering and analytics partners.
- Be responsible for the performance (and measurement) of the team’s product and operational experiences, including impact to the business and our customers.
- Integrate analysis and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants.
Qualifications
About You
Ideally you'll bring:
- 2+ years of experience leading product initiatives.
- Experienced leading infrastructure-focused product development squads.
- You have experience in e-commerce.
- Experienced with using qualitative and quantitative data to make product decisions. You also know when and how to balance data with intuition.
- Passionate about solving real customer problems and advocating for their needs. You’re vocal about trying to minimize any negative impact on the customer experience.
- Inspiring, engaging and clear communication style; optimistic and forward-looking!
- Natural collaborator who knows how to drive decision-making with Engineering, Product Design, and analytics.
- A passionate member of the Etsy community and someone who believes in Etsy’s vision, mission and values!
- Strong technical abilities (e.g. programming experience, SQL) a plus.
Additional Information
If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.
For U.S. roles only:
Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
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