eData Delivery Specialist

RESPONSIBILITIES

Quality Testing:

• Support all Sourcing, Supplier Compliance and Management teams for any requests around data quality testing for new / prospective Suppliers (i.e., TTR Vendors, Retailers, eCommerce).
• Run Quality checks and provide feedback  (such as Acid test , RAP / other  defined quality protocols) on sample data as requested.

Data Onboarding:

• Understand the data format agreed with the Supplier/Vendor/Retailer as per the contract and complete set up on Ingestion/ any other Input  platform
• Data cleaning, verification and classification as needed
• Upload of received files to platform as needed.
• Troubleshooting with the Supplier in case of data not in agreed format or any other issues with data upload such as file issues ( type/ location/ special characters etc.)

BAU Operations :

• Create procedures to support ongoing BAU Ops
• Ensuring data receipt as per schedule, following escalation process if the data not received on agreed date in desired format.
• Data cleaning, verification and classification as needed.
• Responsible for sending and contacting retailers to verify data queries or store queries (e.g missing addresses etc)
• Load data / monitor auto upload into ingestion/ any other input  platform
• Update retailer KPIs on timeliness and  Quality such as RIS (Retailer Information System) update 
• KPI Tracking & Reporting
• Regularly update Supplier KPIs on data timeliness and Quality (RIS)
• Work with Supplier Compliance & Management to improve Quality KPIs for the Supplier 
• Work as a single source of truth for all data/logic related enquiries
• TroubleShooting & Enquiries 
• Engage with Supplier SPOC - in case of data not received on time or issues with the data.
• Raise ticket and ensure resolution if any issues with Nielsen systems to upload data for downstream processes.
• Resolve / escalate issues flagged by inputs systems and follow through the closure.

Provide analysis and handle communication related to Client enquiries

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.