Account Manager, Special Sales

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Taylor & Francis is looking for a team player to join our busy and growing Special Sales team.  The Account Manager, Special Sales will maximize sales opportunities with both current and new customers in the North American market.  The successful candidate will maintain relationships with key customers, follow up leads, and provide high-level support to drive sales of our specialized content. 

With a strong background in sales and business development, you will sell directly to businesses, nonprofits, schools, government, authors, resellers, and other specialty customers,  employing consultative selling techniques and understanding how our products meet customers’ needs. You will be managing current accounts and prospecting for new customers and business opportunities on a regular basis. 

Closing date for applications: November 4, 2021.

What you will be doing:

• Managing our existing accounts as well as prospecting for new business opportunities 
• Selling directly to a wide range of customers ensuring products best meet their needs
• Collaborating with Editorial and Marketing colleagues, following-up on sales leads to maximize opportunities 
• Manage accounts and prospects using Salesforce.com
• Working with Customer Service, providing follow through for all sales ensuring customer satisfaction
• Maintaining sales pipeline for accurate forecasting purposes
• Providing detailed feedback regarding titles to editorial and marketing departments.
• Communicating effectively with Manager regarding sales opportunities and issues
• Calling upon accounts to present publications for training, for promotional purposes, for resale, etc.

What we are looking for:

• A proven track record in sales and/or business development 
• Ambitious and personable phone manner
• Ability to work independently
• Effective presentation and organizational skills
• Strong oral and written communication skills
• Working knowledge of Microsoft Windows/Office package and Internet. 
• Publishing or previous business to business sales experience preferred.

• Competitive salary
• Ample paid time off
• Sick time
• Medical & vision benefits
• Volunteering days per year
• Day off for your birthday
• 401(k) match
• Flexible working schedule
• Seasonal social and charitable events
• Training and development

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Additional information:

• You must have the right to work and live in United States
• This role is open to candidates on the East Coast of the US in order to maximize the amount of hours worked with UK colleagues 

To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or protected veteran status, citizenship, or other protected characteristics under federal, state or local law.