Senior Software Engineer, Trust & Safety
Etsy
Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands – Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
Job Description
We are looking for a Senior Software Engineer to join our growing Trust & Safety team. In this role you will work with engineers, product managers, and designers to help champion our mission to “Keep Commerce Human and Safe”. Our team provides the platform that powers our Trust & Safety teams. We enable agents to keep the marketplace trustworthy and safe at scale as the number of listings and sellers continues to grow with Etsy’s success.
The technical staff at Etsy believes that code is craft, and that the work we do is part of a larger creative culture represented by the hundreds of thousands of inspired artists and designers who make Etsy such a unique marketplace. We believe that small, empowered, self-motivated teams can do big things. We primarily write in PHP and JavaScript as well as in Go and Java. Learn more about our engineering philosophies, tools, and some of the challenges we’ve been solving on our Engineering blog: http://codeascraft.com/
About the Role
The Trust & Safety engineering team works on improving the buying experience and building trust by keeping the marketplace free of sellers and items that do not comply with our policies and values.
Work on automating the remediation of shop issues, so that sellers have the tools and right level of information required to bring their shops into compliance without lengthy and labor intensive exchanges with Trust & Safety agents.
Help to build a technology portfolio that will allow the team to scale with Etsy as the number of buyers, sellers, and transactions continues to increase in the coming years.
Develop tools to prevent fraud and reduce the impact of fraudulent activity on Etsy and our buyers and sellers.
Maintain and enhance Etsy’s brand and compliance posture by neutralizing financial, regulatory and reputational risks.
Provide detailed and constructive design and code reviews.
Work cross-functionally with various engineering teams.
This is a full-stack position that heavily uses PHP, MySQL, JavaScript (including React), and TypeScript. Previous experience in this stack is not required, but you will need to have attention to detail and be comfortable debugging distributed systems.
This is a full-time position reporting to the Engineering Manager. This person will be located (eventually) in Brooklyn, NY OR we are considering remote candidates based in the U.S. for this position. Etsy offers three different work modes to meet the variety of needs and preferences of our team: Flex mode for candidates who are comfortable traveling to an office location 2+ times per week, Remote mode, and Office-based mode. Learn more about our flexible work modes and vaccination policy here.
Qualifications
Qualifications
You will do well in this role if you:
Have five or more years of practical software development experience.
Can efficiently use data to drive decision-making and solve problems.
Are comfortable working within a large codebase and strive to create simplicity from complex systems.
Write understandable, testable code with an eye towards maintainability and scalability. You generally leave things in nicer shape than you found them.
Are a strong communicator and are willing to take on a mentoring role with teammates and peers.
Are comfortable working on a cross-functional product team with Product Managers, Designers, Researchers, and Data Analysts to maximize the impact of our work.
Are invested in Etsy’s vision, mission and values.
Experience with the technologies we currently use is beneficial, but not required.
About Location
Our engineers are concentrated in our Brooklyn HQ, but are located all over the US.
Additional Information
If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.
For U.S. roles only:
Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
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